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contact centre agent

3 months ago

Dartmouth, Canada Nova Scotia SPCA Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 yearsWork setting
  • Urban areaTasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Perform general office duties
  • Answer clients' inquiries and provide informationComputer and technology knowledge
  • Database software
  • MS Excel
  • MS Outlook
  • MS WordSecurity and safety
  • Basic security clearanceTransportation/travel information
  • Own transportationWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressurePersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team playerHealth benefits
  • Dental plan
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Life insurance
  • Pension planOther benefits
  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 40 hours per week