guest service supervisor

3 weeks ago


Niagara Falls, Canada Canadian Niagara Hotels Inc Full time
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience: 1 to less than 7 months
  • or equivalent experienceTasks
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Resolve work-related problems and prepare and submit progress and other reportsSupervision
  • 3-4 peopleWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Tight deadlinesPersonal suitability
  • Accurate
  • Client focus
  • Flexibility
  • OrganizedHealth benefits
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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