software technical support analyst
Found in: Talent CA 2 C2 - 2 weeks ago
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 5 years or more
- or equivalent experienceTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer serviceSupervision
- 1 to 2 peopleArea of specialization
- Project managementWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detailPersonal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time managementScreening questions
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?Workplace information
- Remote work availableHealth benefits
- Dental plan
- Disability benefits
- Health care plan
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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Technical Support Analyst III
10 hours ago
Calgary, Canada United Farmers of Alberta Co-operative Limited Full timeReporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in future feature...
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Technical Support Analyst III
10 hours ago
Calgary, Canada United Farmers of Alberta Co-operative Limited Full timeReporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in future feature...
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technical support analyst
Found in: Talent CA 2 C2 - 2 weeks ago
Calgary, Canada Kajata Inc. Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...
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technical support analyst
Found in: Talent CA 2 C2 - 1 week ago
Calgary, Canada Kajata Inc. Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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technical support analyst
Found in: Talent CA 2 C2 - 1 week ago
Calgary, Canada Indo Can Systems Inc. Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other...
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technical support analyst
Found in: Talent CA 2 C2 - 3 days ago
Calgary, Canada Indo Can Systems Inc. Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise...
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analyst, systems technical support
Found in: Talent CA 2 C2 - 1 week ago
Calgary, Canada Quantum Equipment LTD Full timeEducation: Other trades certificate or diplomaExperience: 5 years or more or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support...
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analyst, systems technical support
Found in: Talent CA 2 C2 - 3 days ago
Calgary, Canada Quantum Equipment LTD Full timeEducation: Expérience: EducationOther trades certificate or diploma or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide...
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Technical Support Analyst
2 weeks ago
Calgary, Canada Internetwork Expert Full timeBlackline Safety’s Technical support team is growing and needs a strong Technical Support Analyst to support our team based out of Calgary, Alberta. Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are...
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Technical Support Analyst
1 week ago
Calgary, Canada Internetwork Expert Full timeBlackline Safety’s Technical support team is growing and needs a strong Technical Support Analyst to support our team based out of Calgary, Alberta. Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are...
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Technical Support Analyst
1 week ago
Calgary, Canada Internetwork Expert Full timeBlackline Safety’s Technical support team is growing and needs a strong Technical Support Analyst to support our team based out of Calgary, Alberta. Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are...
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technical support analyst
Found in: Talent CA 2 C2 - 1 week ago
Calgary, Canada EXSERSOL INC Full timeEducation: Expérience: EducationCollege/CEGEP or equivalent experienceWork settingConsulting firmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...
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technical support analyst
Found in: Talent CA 2 C2 - 2 weeks ago
Calgary, Canada EXSERSOL INC Full timeEducation: College/CEGEPExperience: 1 year to less than 2 years or equivalent experienceWork settingConsulting firmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect,...
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Technical Support Supervisor
3 days ago
Calgary, Canada Supply Kings Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...
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Technical Support Analyst
Found in: Jooble CA O C2 - 1 week ago
Calgary, AB, Canada Internetwork Expert Full timeBlackline Safety’s Technical support team is growing and needs a strong Technical Support Analyst to support our team based out of Calgary, Alberta. Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are...
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Support Analyst
Found in: Talent CA C2 - 3 days ago
Calgary, Canada Blackline Safety Full timeOur team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. Blackline Safety is looking for a Support Analyst to join their team. The...
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Support Analyst
Found in: beBee S CA - 3 days ago
Calgary, Canada Blackline Safety Full timeOur team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. Blackline Safety is looking for a Support Analyst to join their team. The...
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technical support supervisor
Found in: Talent CA 2 C2 - 1 week ago
Calgary, Canada Supply Kings Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...
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technical support supervisor
Found in: Talent CA 2 C2 - 3 days ago
Calgary, Canada Supply Kings Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...
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Technical Support Analyst
1 day ago
Calgary, Canada Indo Can Systems Inc. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for use by other technical support analysts - Supervise other technical support...