technical support analyst
2 weeks ago
- Education:
- Expérience: Education
- College/CEGEPTasks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide customer serviceWork conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walkingPersonal suitability
- Accurate
- Client focus
- Organized
- Team player
- Time managementExperience
- 1 year to less than 2 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
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Calgary, Canada UFA Full timePOSITION SUMMARY:Reporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in...
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