technical support analyst

Found in: Talent CA 2 C2 - 2 weeks ago


Calgary, Canada EXSERSOL INC Full time
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • or equivalent experienceWork setting
  • Consulting firmTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareComputer and technology knowledge
  • Shell script
  • Linux
  • Unix
  • Networking hardware
  • Internet
  • Servers
  • Web service design
  • MS Office
  • MS Windows
  • SQL
  • TCP/IP
  • Wireless networks
  • XMLWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detailPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team playerScreening questions
  • Are you available for shift or on-call work?
  • Do you have previous experience in this field of employment?
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 42 hours per week


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  • Calgary, Canada United Farmers of Alberta Co-operative Limited Full time

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  • Calgary, Canada United Farmers of Alberta Co-operative Limited Full time

    Reporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in future feature...

  • technical support analyst

    Found in: Talent CA 2 C2 - 1 week ago


    Calgary, Canada Indo Can Systems Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other...

  • technical support analyst

    Found in: Talent CA 2 C2 - 4 days ago


    Calgary, Canada Indo Can Systems Inc. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise...


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    Found in: Talent CA 2 C2 - 2 weeks ago


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    Found in: Talent CA 2 C2 - 1 week ago


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    Found in: Talent CA 2 C2 - 2 weeks ago


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    Found in: Talent CA 2 C2 - 4 days ago


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    Found in: Talent CA 2 C2 - 1 week ago


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    Found in: Talent CA 2 C2 - 4 days ago


    Calgary, Canada Quantum Equipment LTD Full time

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    Found in: Talent CA C2 - 3 days ago


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    Found in: Talent CA 2 C2 - 1 week ago


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    Found in: Talent CA 2 C2 - 1 week ago


    Calgary, Canada Supply Kings Full time

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    Found in: Talent CA C2 - 4 days ago


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