analyst, systems technical support

3 weeks ago


Calgary, Canada Quantum Equipment LTD Full time
  • Education:
  • Expérience: Education
  • Other trades certificate or diploma
  • or equivalent experienceTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficultiesCertificates, licences, memberships, and courses 
  • Canadian Information Processing Society (CIPS) professional Certification
  • Information technology infrastructure library (ITIL) Certification
  • International Software Testing Qualifications Board (ISTQB) Certification
  • Microsoft certified technology specialist (MCTS)
  • Information Systems Professional (ISP)Computer and technology knowledge
  • Information Technology Infrastructure Library (ITIL)
  • Networking software
  • Networking hardware
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Website creation and management software
  • SharePointTransportation/travel information
  • Own transportationWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Physically demanding
  • Manual dexterity
  • Attention to detail
  • Combination of sitting, standing, walkingPersonal suitability
  • Accurate
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team playerScreening questions
  • Do you have previous experience in this field of employment?Experience
  • 5 years or moreWorkplace information
  • Remote work available
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week


  • Calgary, Canada Kajata Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...


  • Calgary, Canada Kajata Inc. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Calgary, Canada Quantum Equipment LTD Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Other trades certificate or diploma - Experience: 5 years or more - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...


  • Calgary, Canada EXSERSOL INC Full time

    Education: College/CEGEPExperience: 1 year to less than 2 years or equivalent experienceWork settingConsulting firmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect,...


  • Calgary, Canada EXSERSOL INC Full time

    Education: Expérience: EducationCollege/CEGEP or equivalent experienceWork settingConsulting firmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...


  • Calgary, Canada Geeks Prime Tech Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Calgary, Canada UFA Full time

    POSITION SUMMARY:Reporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in...


  • Calgary, Canada UFA Full time

    POSITION SUMMARY:Reporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in...


  • Calgary, Canada UFA Full time

    POSITION SUMMARY: Reporting to the Sr. Manager, IT Cardlock and Retail Services , the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations. The Technical Support Analyst III will also be key...


  • Calgary, Canada Campus Support Full time

    About Us Campus Support is a centralized service centre that supports its clients in making students the number one priority. We are committed to delivering essential operational, marketing and leadership support that enables each campus team to provide an exceptional educational experience. We are pleased to say that we are looking for an experienced IT...


  • Calgary, Canada McLennan Ross LLP Full time

    Our Calgary office is currently recruiting for a Systems Support Analyst. This role will provide timely support to our clients both internal and external focusing on exemplary service. The Systems Support Analyst collaborates with other members of our firm across all three offices. **Key Responsibilities**: - Record, update, and resolve incidents and...


  • Calgary, Canada Motiv Studio Ltd. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Startup company - Relocation costs not covered by employer - Research and development institution - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced -...


  • Calgary, AB, Canada InSync Systems Full time

    Added - 04/30/24 Business Systems Analyst/Microsoft 365 Trainer Business Systems Analyst Calgary , Alberta | Contract Related Business Systems Analyst Jobs Business Systems Analyst Calgary , Alberta ETRM Application Support Advisor Calgary , Alberta View all jobs in this category We are looking for a Business Systems Analyst/Microsoft 365 Trainer for a...


  • Calgary, Canada United Farmers of Alberta Co-operative Limited Full time

    Reporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in future feature...


  • Calgary, Canada United Farmers of Alberta Co-operative Limited Full time

    Reporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in future feature...


  • Calgary, Canada United Farmers of Alberta Co-operative Limited Full time

    Reporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in future feature...


  • Calgary, Canada Compass Energy Systems Ltd. Full time

    **Posting Details**: For us, people are the heart of our organization. For over 20 years, our team’s been making a name for Compass by manufacturing, retrofitting, and servicing compression and process packaging equipment of the highest standards for the North American natural gas industry. We’re established, privately owned, and proud of our company...


  • Calgary, Canada Blackline Safety Full time

    Our fast-growing company is currently hiring a Senior Technical Analyst to join our dynamic and collaborative Technical Support team. As a Senior Technical Analyst, you will play a crucial role in resolving complex technical issues and providing innovative solutions to our customers.Who you are You believe in a customer-focused company and want to be part of...


  • Calgary, Canada The University of Calgary Full time

    **Position Overview** **Information Technologies** is currently seeking four (4) Full-time Regular **Technical System Analyst and Deskside Lead**. **Position Description** **Summary of Key Responsibilities** (job functions include but are not limited to): Administration - Organize and prioritize incoming tasks while effectively managing competing...


  • Calgary, AB, Canada United Farmers of Alberta Co-operative Limited Full time

    Reporting to the Sr. Manager, IT Cardlock and Retail Services , the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations. The Technical Support Analyst III will also be key in future...