analyst, systems technical support
3 weeks ago
- Education: Other trades certificate or diploma
- Experience: 5 years or more
- or equivalent experienceTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficultiesCertificates, licences, memberships, and courses
- Canadian Information Processing Society (CIPS) professional Certification
- Information technology infrastructure library (ITIL) Certification
- International Software Testing Qualifications Board (ISTQB) Certification
- Microsoft certified technology specialist (MCTS)
- Information Systems Professional (ISP)Computer and technology knowledge
- Information Technology Infrastructure Library (ITIL)
- Networking software
- Networking hardware
- Intranet
- Internet
- Servers
- Desktop applications
- File management software
- Website creation and management software
- SharePointTransportation/travel information
- Own transportationWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Physically demanding
- Manual dexterity
- Attention to detail
- Combination of sitting, standing, walkingPersonal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team playerScreening questions
- Do you have previous experience in this field of employment?Workplace information
- Remote work available
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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technical support analyst
4 weeks ago
Calgary, Canada Kajata Inc. Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...
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Analyst, Systems Technical Support
7 days ago
Calgary, Canada Quantum Equipment LTD Full timeEducation: - Expérience: **Education**: - Other trades certificate or diploma - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Collect, organize and maintain a problems and solutions log for use by other...
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technical support analyst
3 weeks ago
Calgary, Canada Kajata Inc. Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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Technical Support Analyst
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Calgary, Canada Intelligent Wellhead Systems Full time**Job description** **Technical Support Analyst** Technical support desk operates 24 hours a day, 7 days a week in a compressed work week schedule 4 days on, 4 days off. This position will be a hybrid model working from home and at our Calgary office. **Responsibilities** - Strong organizational, problem-solving and analytical skills - Understanding...
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technical support analyst
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Calgary, Canada EXSERSOL INC Full timeEducation: College/CEGEPExperience: 1 year to less than 2 years or equivalent experienceWork settingConsulting firmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect,...
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technical support analyst
3 weeks ago
Calgary, Canada EXSERSOL INC Full timeEducation: Expérience: EducationCollege/CEGEP or equivalent experienceWork settingConsulting firmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...
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Technical Support Analyst
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Calgary, Canada Geeks Prime Tech Inc. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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Technical Support Analyst
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Technical Support Analyst
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Calgary, Canada UFA Full timePOSITION SUMMARY:Reporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in...
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Technical Support Analyst
2 weeks ago
Calgary, Canada UFA Full timePOSITION SUMMARY: Reporting to the Sr. Manager, IT Cardlock and Retail Services , the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations. The Technical Support Analyst III will also be key...
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Onsite Technical Support
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Systems Technical Support Analyst
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Technical Support Analyst III
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Technical Support Analyst III
2 weeks ago
Calgary, Canada United Farmers of Alberta Co-operative Limited Full timeReporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in future feature...
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Technical Support Analyst III
1 week ago
Calgary, Canada United Farmers of Alberta Co-operative Limited Full timeReporting to the Sr. Manager, IT Cardlock and Retail Services, the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations.The Technical Support Analyst III will also be key in future feature...
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Help Desk Support Analyst
2 days ago
Calgary, Canada Compass Energy Systems Ltd. Full time**Posting Details**: For us, people are the heart of our organization. For over 20 years, our team’s been making a name for Compass by manufacturing, retrofitting, and servicing compression and process packaging equipment of the highest standards for the North American natural gas industry. We’re established, privately owned, and proud of our company...
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Technical Support Analyst III
2 weeks ago
Calgary, AB, Canada United Farmers of Alberta Co-operative Limited Full timeReporting to the Sr. Manager, IT Cardlock and Retail Services , the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations. The Technical Support Analyst III will also be key in future...
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Technical Support Analyst
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Calgary, Canada Internetwork Expert Full timeBlackline Safety’s Technical support team is growing and needs a strong Technical Support Analyst to support our team based out of Calgary, Alberta. Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are...
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Technical Support Analyst
3 weeks ago
Calgary, Canada Internetwork Expert Full timeBlackline Safety’s Technical support team is growing and needs a strong Technical Support Analyst to support our team based out of Calgary, Alberta. Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are...