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Senior Account Executive

3 months ago

Calgary, Alberta, Canada Equinix Full time

Who are we?

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Senior Account Executive

Job Summary

The Senior Account Executive's goal is to accelerate Equinix's growth in market share and revenue. The successful candidate will have the experience and understanding of how to acquire new accounts through direct sales efforts and channel partners. A strong hunting mentality combined with insight selling skills and strong technical acumen will be required for success in this position.


The SAE will have the latitude to define their own sales strategy within a list of prospect accounts and develop their partner network with the target of acquiring new customers in the enterprise space. They will work in partnership with Solution Architects, the Channel Team, and Sales teams in other regions. The SAE will carry a quarterly quota for new bookings as well as new logos.

Responsibilities
Build Customer Relationships

  • Plans, builds, and maintains relationships with key stakeholders in assigned accounts/prospects
  • Facilitates customer relationships to ensure timely resolution of customer issues
  • Conducts quarterly business reviews with customers to identify and develop new selling opportunities
  • Leads Executive Briefings


Leverage Internal & External Partners

  • Leads and drives coordinated sales approach with the extended sales team (Sales Engineers, Solutions Architect, Customer Care, SSA, Commercial Solutions, Sales Operations, etc.) and external partners (Reseller, Strategic Alliance, etc.)
  • Collaborates with global sales team to sell global Equinix platform
  • Demonstrates consistent cross region exports
  • Understands business drivers of accounts and leverages strategic alliances and reseller partners to penetrate accounts


Account Planning

  • Researches and documents detailed understanding of customer business and organizational landscape
  • Develops strategic, global account plans focused on maintaining/growing accounts
  • Drives strategic, global & multi-line of business global account plans


Solution Selling

  • Identifies customer's business needs, challenges, and technical requirements to match to Equinix solutions in partnership with SEs/SAs
  • Leading delivery of pitch, leveraging SE/SAs where appropriate; adapts pitch to customer needs and persona
  • Proven proficiency of Equinix product set and solutions
  • Sells full suite of Equinix offerings to include global footprint and achieves exports
  • Leverages external partners to drive solution development in new areas/prospects


Contract Renewals

  • Proactively addresses high churn risk customers leveraging internal resources and external partners
  • Facilitates customer contract renewals and negotiations to protect revenue
  • Leverages internal resources to understand customers contractual obligations around notice periods, renew terms, Equinix exposure


Pipeline Management

  • Actively monitors and maintains status of opportunities in SFDC, following the principles of forecasting
  • Identifies at risk accounts, expiring contracts and forecasts churn


Territory Planning

  • Prioritizes list of accounts/prospects for short and long-term pursuit to achieve assigned sales objectives
  • Provides accurate forecasts
  • May focus on particular vertical or sub-vertical within a dedicated sector


Prospecting

  • Coordinates with Opportunity Development Team to strategize lead & sales opportunity qualification
  • Pursues highest propensity prospects, fills the funnel with opportunities; pitching prospects primarily at C-level; leveraging industry contact sand partners
  • Actively prospects account base to sell global platform and achieves exports outside of country · Utilizes available tools to prospect and leverage account strategy plans


Negotiation

  • Leads commercial offer and contract negotiations, leveraging internal resources as needed to obtain best commercial terms possible
  • Understands commercial levers and problem solves to make initial recommendations on deal structure
  • Partners with sales leadership to present at regional deal review


Mentorship/Lead

  • Mentors Account Executives or other sales professionals; leads special projects, provides guidance to team on new products/processes/best practices


Qualifications

  • 7+ years experience preferred
  • Bachelor's Degree required


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.