Senior Specialist

1 month ago

Calgary, Alberta, Canada WestJet Full time

Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 08/02/2024

Posting Close Date: 08/16/2024 (Please note the posting will close at 9:59pm MST)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us and love where you're going.

Remote Work:

This is a hybrid remote work position and will require collaboration at the WestJet Campus (22 Aerial Place NE, Calgary Alberta) a minimum of 3 days per week.

We have an exciting new opportunity for a Senior Specialist, Continuous Improvement. Reporting to the Director Continuous Improvement, this position will play a crucial role in collaborating with senior stakeholders across the organization to deliver on WestJet's 5-year strategic roadmap. Through the lens of productivity, simplicity, and a cost mindset, the incumbent will be responsible for driving key transformational improvements, exploring and pursuing business improvement opportunities, and seeing these initiatives through to completion and sustainment.

The Senior Specialist, Continuous Improvement will reach across all aspects of our business to improve WestJet's processes, drive efficiency, eliminate waste and increase productivity through continuous improvement principles and building employee engagement, while achieving high levels of safety and improving our overall guest experience.


Accountabilities:

  • Generate continuous improvement program reporting, which includes preparing executive, Steering Committee, board reports, liaising with FP&A and various departments for updates, and developing the KPI dashboard to track progress and results of continuous improvement initiatives
  • Maintain the cost program governance framework, which includes defining each initiative, milestone, scope, and deliverable, liaising with workstream and initiative leaders, helping to facilitate/escalate issues and roadblocks, and updating the tracking tool; Conduct regular health checks of improvement initiatives
  • Serve as a change agent enabling ongoing culture change, characterized by disciplined execution and accountability; Design and implement change management strategies to support organizational transformation; Develop and execute communication plans to ensure stakeholder engagement; Ability to positively influence the behavior and performance of peers and leaders, and positively impact the decision-making of senior management
  • Act as a driving force for action through leadership and/or coaching of continuous improvement initiatives with cross-functional teams to execute improvements that deliver significant, quantifiable, and sustainable business results
  • Forge successful relationships and partner with business leaders to assess current processes and identify areas for improvement and cost savings; Provide thought leadership to further develop process-oriented thinking in the organization; Challenge the status quo and encourage others to do as well
  • Work within the Continuous Improvement team to further develop frameworks, methodologies, strategy, and success metrics to support the achievement of best in class business results
  • Drive employee engagement through Continuous Improvement by recognizing and rewarding contributions to productivity, simplicity, and cost effectiveness

Required Skills and Experience:

  • 8+ years of experience in process improvement, cost reduction, program management, and governance roles within a large enterprise
  • Bachelor's degree in Business, Economics, Engineering, or related field combined with relevant experience
  • Lean / Six Sigma certification (Green Belt or higher) required
  • Change management certification (e.g., Prosci ADKAR) a plus
  • Experience in planning and implementing large-scale organizational change that engages all employees, from front-line staff to the C-suite
  • Coaching skills to guide individuals or teams to identify areas for improvement and the tools and problem-solving framework to deliver sustainable results
  • Ability to gain engagement and trust with diverse teams in the face of obstacles or resistance
  • A proven track record of being able to influence the behaviour of others without authority
  • Strong organizational & problem-solving skills, and an aptitude for dealing with ambiguity
  • Ability to respectfully challenge the status quo
  • Excellent verbal & written communication skills with the ability to engage individuals at all levels within an organization
  • A positive can-do attitude with the ability to work effectively and enthusiastically as a team player
  • Exceptional facilitation skills and ability to build collaboration within cross-functional teams
  • A solutions-oriented practitioner, that fosters a culture of creativity, common sense, and proactivity
  • Naturally curious, highly organized, and detail-oriented self-starter that takes great pride in delivering high-quality results
  • Unquestioned business ethics, personal integrity, and a genuine commitment to WestJet's values

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

  • A fun and friendly culture with colleagues who work together to win
  • Travel privileges for you and your family, effective from your start date
  • Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

#LI-AB2

  • Senior Reliability Specialist

    3 weeks ago

    Calgary, Alberta, Canada CB Canada Full time

    Senior Reliability SpecialistCB Canada is seeking a dependable and skilled Senior Reliability Specialist for a long-term engagement. The ideal candidate will undertake the following responsibilities:Executing Failure Modes and Effects Analysis (FMEA)Conducting Root Cause Failure Analysis (RCFA)Implementing Risk-Based Integrity Management (RBIM)Evaluating...

  • Senior Credit and Collections Specialist

    3 weeks ago

    Calgary, Alberta, Canada Carrier Enterprise Canada Full time

    Position: Senior Credit and Collections SpecialistReporting to: Credit ManagerCarrier Enterprise Canada is a leading distributor of HVAC/R products, proudly offering the Carrier, Bryant, and Payne brands for both commercial and residential applications. We are seeking a dedicated Senior Credit and Collections Specialist to oversee our credit and collections...

  • Senior Transportation Specialist

    2 weeks ago

    Calgary, Alberta, Canada Verve Full time

    About Verve Verve is dedicated to enriching the lives of seniors through exceptional care and engaging programs. We believe in fostering a supportive and inclusive environment where residents can thrive. Position Overview We are seeking a compassionate and reliable Senior Transportation Specialist to join our team. In this role, you will play a vital part...

  • Senior Transportation Specialist

    2 weeks ago

    Calgary, Alberta, Canada Verve Full time

    About Verve Senior Living At Verve Senior Living, our mission is to enhance the lives of older adults by providing a vibrant and supportive community where they can thrive. We believe in fostering a culture of respect, compassion, and excellence, and we are committed to creating meaningful experiences for our residents. Job Summary We are seeking a...

  • Senior Credit and Collections Specialist

    3 weeks ago

    Calgary, Alberta, Canada Carrier Enterprise Canada Full time

    Position – Senior Credit and Collections Specialist Reporting to: Credit Manager Location: Calgary, Alberta Carrier Enterprise Canada, a leading subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company globally, is currently seeking a Senior Credit and Collections Specialist. Our company distributes top-tier HVAC equipment and...

  • Senior Sales Specialist

    3 weeks ago

    Calgary, Alberta, Canada Brand Momentum Full time

    Senior Sales Specialist RoleAre you eager to be part of an innovative team as a Sales Specialist with Brand Momentum? We are seeking motivated individuals to help transform the smoking industry with alternatives that promote a smoke-free lifestyle.Your Objectives:Flexibility: Enjoy the autonomy to set your own working hours that best fit your...

  • Senior Records and Information Management Specialist

    3 weeks ago

    Calgary, Alberta, Canada S.i. Systems Full time

    Senior Records and Information Management SpecialistWe are looking for a **Senior Records and Information Management Specialist** to manage critical engineering documentation and operational records pertaining to process safety within a gas refinery environment. This role is essential for maintaining the integrity and accessibility of vital...

  • Senior Property Claims Specialist

    2 weeks ago

    Calgary, Alberta, Canada Xpera Full time

    About Xpera Xpera is a leading provider of claims and risk management solutions. We are committed to delivering exceptional service to our clients by leveraging our expertise, technology, and industry knowledge. Job Description Senior Property Claims Specialist We are seeking a highly motivated and experienced Senior Property Claims Specialist to join our...

  • Senior Accounting Specialist

    3 weeks ago

    Calgary, Alberta, Canada Lure Lounge Full time

    Senior Accounting Specialist RoleEducation: College/CEGEPExperience: Previous experience is beneficialCore DutiesPrepare and process payroll chequesAssess fixed assets and calculate depreciationMaintain comprehensive financial records and balance multiple accountsOversee general ledgers and financial statementsAccurately post journal entriesProduce...

  • Senior HRIS Specialist

    3 weeks ago

    Calgary, Alberta, Canada AltaGas Full time

    Job OverviewAltaGas - Senior HRIS SpecialistThe Senior HRIS Specialist will be an integral part of our HR Operations team, overseeing various functional aspects of our HR Information System (Workday). This position will engage collaboratively across HR and the broader organization to manage and facilitate projects related to system improvements, maintenance,...

  • Senior Network Infrastructure Specialist

    2 weeks ago

    Calgary, Alberta, Canada Green Shield Canada Full time

    About GreenShield Canada GreenShield Canada is a unique not-for-profit social enterprise dedicated to enhancing the health and well-being of Canadians. We combine coverage and care in a single place, driven by innovation and a commitment to improving the lives of our members. The Role: Senior Network Infrastructure Specialist As a leading force in IT,...

  • Senior HRIS Specialist

    3 weeks ago

    Calgary, Alberta, Canada AltaGas Full time

    Job OverviewAltaGas - Senior HRIS SpecialistThe Senior HRIS Specialist will be an integral part of our HR Operations team, overseeing various functional aspects of our HRIS (Workday). This position will engage collaboratively across HR and the broader organization to manage and facilitate projects focused on system improvements, maintenance, and the...

  • Senior Construction Insurance Specialist

    3 weeks ago

    Calgary, Alberta, Canada WTW Full time

    Position Overview:WTW Risk & Broking (R&B) North America is on the lookout for a Senior Construction Insurance Specialist.The ideal candidate will possess in-depth knowledge in Builder's Risk and Wrap Up Liability insurance placements, alongside experience in the renewal of operational insurance programs.Company Overview:WTW stands as a prominent global...

  • Community Support Specialist for Seniors

    3 weeks ago

    Calgary, Alberta, Canada Calgary Seniors' Resource Society Full time

    Position Overview:As a Community Support Specialist for Seniors, you will play a vital role in enhancing the lives of older adults in our community. The Calgary Seniors' Resources Society is dedicated to promoting the health, independence, and safety of seniors, ensuring they can thrive in their own homes.Work Environment:We provide a dynamic and supportive...

  • Senior Improvement Specialist

    3 weeks ago

    Calgary, Alberta, Canada WestJet Full time

    Why WestJet: Every journey with WestJet has the potential to enhance lives; a career with us is no exception. WestJet transformed the Canadian airline industry by making air travel more accessible and is now expanding globally. Join us and enjoy your journey. Remote Work: This role offers a hybrid work model, requiring...

  • Senior Learning Solutions Specialist

    2 weeks ago

    Calgary, Alberta, Canada InSync Full time

    InSync is seeking a highly motivated and experienced Senior Learning Solutions Specialist to join our team on a 7-month contract basis, with the possibility of extension. This role offers a hybrid work schedule, requiring at least four days in the office, adhering to an 8-hour workday, totaling 40 hours per week. About the Role As a Senior Learning...

  • Senior Accounting Specialist

    3 weeks ago

    Calgary, Alberta, Canada Alberta Classical Academy Full time

    The Alberta Classical Academy is seeking qualified candidates for the role of Senior Accounting Specialist at our central office.As one of Alberta's innovative public charter schools, Alberta Classical Academy is dedicated to providing a comprehensive liberal arts education that cultivates the knowledge, virtues, and habits essential for responsible...

  • Senior Claims Specialist

    3 weeks ago

    Calgary, Alberta, Canada Wawanesa Insurance Full time

    Position OverviewWawanesa Insurance is seeking a Senior Claims Specialist in the Casualty department. This pivotal role involves managing intricate and substantial casualty claims, ensuring a comprehensive and equitable claims process from initiation to resolution.Key Responsibilities:Perform in-depth investigations and assessments of liability and...

  • Senior IT Support Specialist

    45 minutes ago

    Calgary, Alberta, Canada Surerus Murphy Joint Venture Full time

    Job SummarySurerus Murphy Joint Venture is seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and expertise to our organization.Key ResponsibilitiesProvide technical support and troubleshooting for IT-related issues.Assist in the planning,...

  • Senior Audio Visual Installation Specialist

    3 weeks ago

    Calgary, Alberta, Canada Recruitment Partners Full time

    Senior Audio Visual Installation Specialist Our client, a prominent audio-visual solutions provider, is in search of a Senior Audio Visual Installation Specialist. This role is pivotal in the installation, commissioning, troubleshooting, and maintenance of commercial audio-visual systems across diverse client settings. As a senior-level position, it entails...