Distribution Team Lead

2 months ago

Markham, Ontario, Canada Pacific Smoke International Inc Full time
Distribution Team Lead
at Pacific Smoke International Inc.
On-Site (Daily)

Do you believe that a company's success depends on its people?


If so, PSI is the place for you PSI is nothing without the people who build, design and support it.

We're looking for a Distribution Team Lead to join our scaling organization.

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes.

As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013.

However, we have much more to accomplish for our customers, and we're looking for a culturally aligned Distribution Team Lead to join our dynamic team located in Markham.


What's important to us:
We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Accountability, Teamwork.

The Distribution Team Lead will:
Lead the Inbound, Replenishment, Fulfillment, or Outbound Team to accomplish daily and weekly tasks and objectives.

Champion a safe workplace culture by prioritizing safety training and accident readiness, ensuring all equipment is operated safely and efficiently.

Cultivate a positive work environment where team members feel valued and motivated.
Record attendance and lead morning start-of-shift (SOS) meetings to align team efforts.
Conduct daily analysis to optimize staffing levels and workflow efficiency.
Uphold proper work protocols to maintain consistency and quality standards.
Ensure team meets or exceeds performance metrics, including volume, productivity, and KPIs.
Document user errors in the system to address and prevent future occurrences.
Collaborate with the Manager to safeguard inventory integrity within the warehouse.
Drive continuous improvement across all aspects of distribution operations.
Document and report damages in accordance with company filing policies.
Provide support to other warehouse departments as required.
Assist in implementing special projects as directed by the Manager.
Engage in ongoing training, coaching, and development of staff, fostering transparent communication.
Inspire team members with challenging assignments and coaching to promote individual growth and teamwork.
Foster effective relationships with peers, team members, and managers to facilitate communication and collaboration across departments.
Mediate conflict resolution among team members to maintain a harmonious work environment.

Oversee daily warehouse operations, ensuring efficient processes are in place for space planning, storage, packing, and shipping, while ensuring timely delivery of materials.

Perform daily reporting tasks, including shipping, reconciliation, KPI tracking, and monitoring incomplete sales orders.

To be successful you should/ have:
Demonstrated success in leading diverse teams of 10+ associates.
Over 4 years of supervisory experience, showcasing effective leadership skills.
Proficient in the English language, with exceptional reading, writing, and oral communication abilities.
Strong interpersonal skills, enabling clear and effective communication in various situations.
Proven track record in motivating teams, managing conflicts, providing constructive feedback, and nurturing leadership development.
Possess excellent reasoning, analytical, and problem-solving skills.
Ability to interpret and effectively communicate policies and procedures to others.
Advanced technical proficiency, including expertise in Microsoft Word, Excel, and experience with Warehouse Management Systems (WMS).
Flexibility to support multiple shifts as needed.

MUST BE ELIGIBLE TO WORK IN CANADA. MON TO FRI
MUST PROVIDE NON - EXPIRED WORK/STUDENT VISA PRIOR TO INTERVIEW.

What you can expect from Pacific Smoke International:
At our company, we strive to provide our team members with the best possible support.

Here is an overview of the current benefits and perks we offer:

Group benefits program and year-end performance bonus
Ongoing learning and development opportunities to help build the career you want and hit the goals you set, while ensuring you're reaching your fullest potential
Two weeks of Vacation
A unique opportunity to build, grow and leave your impact on a US$25-billion industry
To work with a group of people who are humble, supportive, and care about our customers
Product at distributor pricing to all employees
Company events


If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI.

You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.

Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply.


While we carefully review every application we receive, we regret to inform you that only the candidates who are being considered for further evaluation will be contacted.

Pacific Smoke International is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process

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