Retail Store Coordinator

3 days ago

St John's, Newfoundland and Labrador, Canada Winners Full time

About the Role

We are seeking a highly skilled and motivated Retail Store Coordinator to join our team at Winners. As a key member of our store operations team, you will play a crucial role in ensuring the smooth day-to-day operations of our store.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service by maintaining operational standards and ensuring a positive shopping experience for our customers.
    • Train and develop associates on customer service excellence and encourage an environment of collaboration and continuous improvement.
  • Merchandise Management
    • Support the timely movement of merchandise and ensure the sales floor is visually appealing and aligned with presentation standards.
    • Craft inspirational displays in high-impact areas and drive the store's fashion, brand, and value strategy through dynamic feature changes.
  • Team Leadership
    • Lead and motivate a team of associates to achieve sales and trend influence goals.
    • Provide direction to associates in collaboration with the management team and demonstrate ability to plan, prioritize tasks, and provide clear communication on updates and changes.

Requirements

  • Minimum 1 to 2 years relevant experience in retail or service industry.
  • High School education or equivalent experience.
  • Excellent problem-solving and communication skills, including verbal, written, and active listening.
  • Exceptional customer service skills with ability to identify stated and unstated customer and associate inquiries and needs.
  • Strong technical knowledge of register operations.
  • The ability to set up and maintain a warehouse environment.

What We Offer

  • Hourly rate: $22.00 per hour.
  • A dynamic and inclusive work environment.
  • Opportunities for career growth and development.

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