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Convenience Store Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Lu's Convenience Store Ltd. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Staff Supervision
- Supervise and coordinate the activities of sales staff, ensuring they are meeting sales targets and providing excellent customer service.
- Train and develop staff to improve their skills and knowledge.
- Store Operations
- Oversee the management of store inventory, including ordering and receiving merchandise.
- Authorize payments and manage cash handling procedures.
- Establish and maintain a clean and safe store environment.
- Customer Service
- Ensure excellent customer service, responding to customer inquiries and resolving any issues that may arise.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Reporting and Analysis
- Prepare and submit regular sales reports, analyzing sales trends and identifying areas for improvement.
- Monitor and control store expenses, ensuring they are within budget.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a retail or supervisory role.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic security clearance and criminal record check required.
- Work Schedule
- 35 to 44 hours per week.
- Language
- English.