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Convenience Store Supervisor

2 months ago


St John's, Newfoundland and Labrador, Canada Lu's Convenience Store Ltd. Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Lu's Convenience Store Ltd. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Supervise and coordinate the activities of sales staff, ensuring they are meeting sales targets and providing excellent customer service.
    • Train and develop staff to improve their skills and knowledge.
  • Store Operations
    • Oversee the management of store inventory, including ordering and receiving merchandise.
    • Authorize payments and manage cash handling procedures.
    • Establish and maintain a clean and safe store environment.
  • Customer Service
    • Ensure excellent customer service, responding to customer inquiries and resolving any issues that may arise.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Reporting and Analysis
    • Prepare and submit regular sales reports, analyzing sales trends and identifying areas for improvement.
    • Monitor and control store expenses, ensuring they are within budget.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a retail or supervisory role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Basic security clearance and criminal record check required.
Working Conditions
  • Work Schedule
    • 35 to 44 hours per week.
  • Language
    • English.