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Retail Store Store Coordinator Full Time
2 months ago
Job Title: TJX Joy Ambassador
Purnima discovered the power of joy while working at TJX, where she was recognized as a "TJX Joy Ambassador" on multiple occasions. She learned the importance of teamwork, support, and creative problem-solving, which deserve to be recognized every day.
About the Role
As a TJX Joy Ambassador, you will be part of a unique and inclusive culture that values creativity, innovation, and customer satisfaction. You will have the opportunity to develop your skills and knowledge through dedicated training and on-the-job resources.
- One-of-a-kind culture that fosters creativity, innovation, and customer satisfaction
- Dedicated training and development to enhance your skills and knowledge
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Associate and Family Assistance Program to support healthy living
Key Responsibilities
As a TJX Joy Ambassador, you will be responsible for:
- Providing exceptional customer service by maintaining operational standards and training Associates in service area policies and procedures
- Planning, prioritizing tasks, and providing direction to Associates in collaboration with the management team
- Training and developing Associates on merchandise presentation and customer service excellence
- Improving the shopping experience by coordinating and driving the timely movement of merchandise and ensuring the sales floor is visually appealing
- Contributing to sales and trend influence by crafting inspirational displays and driving the store's fashion, brand, and value strategy
Requirements
To be successful in this role, you will need:
- Minimum 1 to 2 years relevant experience in retail or service industry
- High School education or equivalent experience
- Excellent problem-solving and communication skills including verbal, written, and active listening
- Exceptional customer service skills with ability to identify stated and unstated customer and Associate inquiries and needs
- Strong technical knowledge of register operations
What We Offer
As a member of our TJX Canada family, you will have the full support of a diverse and close-knit group of people across our Distributions Centers, Retail Stores, and Office locations. We offer a competitive hourly rate and a comprehensive benefits package.
Hourly Range: $22.00 per hour
We are an equal opportunity employer committed to the inclusion and accommodation of all individuals. Join our team and discover the power of joy