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Technical Writer

3 months ago

Burlington, Ontario, Canada Thermo Fisher Scientific Full time

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location/Division Specific Information

The Technical Writer position is located in Burlington, Ontario, Canada within our Chromatography and Mass Spectrometry Division.

Discover Impactful Work

As a Technical Writer at Thermo Fisher Scientific, you will have the opportunity to make a significant impact on the development and maintenance of end-user product information for our Lab Automation group's hardware and software products. You will be a crucial resource, working on HTML5 help resources, online training videos, e-learning modules, and other educational resources aimed at our product end-users.

A day in the Life
  • Collaborate with diverse teams to develop digital media materials, including video and e-learning modules.
  • Perform regular copyedits and substantive reviews to ensure the accuracy and clarity of product information.
  • Create and maintain product information for the Lab Automation group's library of software drivers.
  • Facilitate the transition from a PDF/print documentation library to an HTML5-based help system.
  • Develop customized, client-specific HTML5 system guides.
  • Assist with updates to the product information for various robotics and automation software products.
  • Participate in regular R&D team meetings, trainer and service technician debriefings, and SME interviews.
  • Proactively identify new product developments that require documentation.
Keys to Success

Education

  • A college or university degree in Technical Communications or a related communications field.

Experience

  • Previous work experience in a pharmaceutical, software, engineering, or other science-related field strongly preferred; with 3+ years experience in technical writing.
  • Superb written and oral communication skills.
  • Familiarity with MadCap Flare and the MadPak suite of applications.
  • An understanding of HTML5, CSS, and XML, and their use in an authoring environment.
  • Strong interpersonal, planning, and time-management skills.
  • Familiarity with TechSmith Camtasia or equivalent video-editing software would be an asset.
Knowledge, Skills, Abilities
  • A mastery of the English language.
  • The ability to quickly absorb and understand information about a wide range of subjects related to science, software development, engineering, and other technical fields.
  • Strong organizational, planning, and time-management skills.
  • Proven ability to learn on the job and efficiently apply acquired knowledge and skills.
Physical Requirements / Work Environment

The Technical Writer role may require sitting or standing for extended periods and working in a typical office environment. Some travel may be necessary, but it is not expected to be frequent or extensive.

Benefits

At Thermo Fisher Scientific, we value our employees and offer a comprehensive benefits package that includes driven remuneration, an annual incentive plan bonus, healthcare coverage, and a range of other employee benefits. Join us our ambitious team in a world-class organization that champions integrity, intensity, involvement, and innovation