Technical Writer

3 weeks ago


Burlington, Canada MAK Consulting Group Full time

MAK Consulting is an exciting and innovative software development company based in Burlington and Brantford, Ontario. We have an immediate opening for a current or future superstar Technical Writer.

YOU’LL WANT TO MEET US, IF YOU:

- Take pride in the quality of your writing
- Love to deliver great results for clients
- Are high energy, and love working with people
- Value being trusted to take on responsibility
- Like being part of a creative process
- Love to see a job through from start to finish
- Have a university degree in Technical Communication, English, Computer Science, or related field, or a technical diploma with relevant certifications

WE WANT TO MEET YOU, IF YOU:

- Want to work for a team-oriented company
- Are looking for a company that stakes its reputation on the quality of its work
- Are looking for a big-city salary while enjoying a lower cost of living
- Want to avoid the stop-and-go traffic to and from Toronto
- Want to grow along with a fast-growing company
- Want to work for a place where the owners are programmers too
- Want a career where you are appreciated by both your employer AND clients
- Want to be part of a team that prides itself on being friendly, professional and respectful

JOB RESPONSIBILITIES
- Create and maintain technical documentation such as user guides and ICDs
- Work closely with the development team and other stakeholders to accurately document product features
- Participate in scrum events such as daily standups, sprint retrospectives, sprint planning
- Design streamlined slide decks for sprint summaries and static demos of development items
- Create and maintain internal reference documents and new employee training materials
- Be a ‘deep generalist’ who strives for a broad knowledge of the product while specializing in key areas

REQUIRED QUALIFICATIONS
- Degree in Technical Communication, English, Computer Science, or related field, or a technical diploma with relevant certifications
- Exceptional technical writing skills
- 2-3 years of technical writing experience
- Practical experience using software development tools like IDEs (Visual Studio), Git, CLIs (e.g. Command Prompt)
- Ability to read code and make minor edits
- Familiarity with markup language (Markdown, HTML)
- Skilled in information synthesis, akin to requirements gathering

BONUS QUALIFICATIONS
- Coding skills in C#, SQL, JavaScript
- Knowledge of Agile, Scrum, and software development cycles
- Agile and Scrum methodology knowledge or certification

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Education**:

- DCS / DEC (preferred)

**Experience**:

- technical writing: 3 years (preferred)

Work Location: Hybrid remote in Burlington, ON


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