Technical Writer
3 weeks ago
MAK Consulting is an exciting and innovative software development company based in Burlington and Brantford, Ontario. We have an immediate opening for a current or future superstar Technical Writer.
YOU’LL WANT TO MEET US, IF YOU:
- Take pride in the quality of your writing
- Love to deliver great results for clients
- Are high energy, and love working with people
- Value being trusted to take on responsibility
- Like being part of a creative process
- Love to see a job through from start to finish
- Have a university degree in Technical Communication, English, Computer Science, or related field, or a technical diploma with relevant certifications
WE WANT TO MEET YOU, IF YOU:
- Want to work for a team-oriented company
- Are looking for a company that stakes its reputation on the quality of its work
- Are looking for a big-city salary while enjoying a lower cost of living
- Want to avoid the stop-and-go traffic to and from Toronto
- Want to grow along with a fast-growing company
- Want to work for a place where the owners are programmers too
- Want a career where you are appreciated by both your employer AND clients
- Want to be part of a team that prides itself on being friendly, professional and respectful
JOB RESPONSIBILITIES
- Create and maintain technical documentation such as user guides and ICDs
- Work closely with the development team and other stakeholders to accurately document product features
- Participate in scrum events such as daily standups, sprint retrospectives, sprint planning
- Design streamlined slide decks for sprint summaries and static demos of development items
- Create and maintain internal reference documents and new employee training materials
- Be a ‘deep generalist’ who strives for a broad knowledge of the product while specializing in key areas
REQUIRED QUALIFICATIONS
- Degree in Technical Communication, English, Computer Science, or related field, or a technical diploma with relevant certifications
- Exceptional technical writing skills
- 2-3 years of technical writing experience
- Practical experience using software development tools like IDEs (Visual Studio), Git, CLIs (e.g. Command Prompt)
- Ability to read code and make minor edits
- Familiarity with markup language (Markdown, HTML)
- Skilled in information synthesis, akin to requirements gathering
BONUS QUALIFICATIONS
- Coding skills in C#, SQL, JavaScript
- Knowledge of Agile, Scrum, and software development cycles
- Agile and Scrum methodology knowledge or certification
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
**Education**:
- DCS / DEC (preferred)
**Experience**:
- technical writing: 3 years (preferred)
Work Location: Hybrid remote in Burlington, ON
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