Front Desk
11 hours ago
We are seeking a highly motivated and enthusiastic individual to join our team as a part-time Gym Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members and guests.
About Gold's GymGold's Gym is a global fitness brand with over 600 locations spanning 6 continents. Our company culture is built on being down-to-earth, reliable, and entrepreneurial, while also being enthusiastic, collaborative, and creative.
Key Responsibilities- Greet members and guests enthusiastically to create a positive atmosphere
- Resolve customer inquiries professionally and thoroughly via phone, email, and in-person encounters
- Monitor member check-ins and ensure all policies and processes are followed
- Direct guests and appointments to the appropriate employee or department
- Process point of sale items, such as retail and concession sales
- Check in members and guests using proper registration procedures
- Distribute membership cards, parking decals, towels, and other materials as needed
- Service-driven attitude with excellent written and verbal communication skills
- Previous customer service experience required
- High school diploma required
- Valid First Aid certification an asset
- Fluent in English; ability to speak other languages an asset
- Proficient in Microsoft Office (Word, Outlook, Excel, etc.)
- Knowledge of cash handling and previous experience with POS terminals
- Ability to work alone and in groups
- Critical thinking and problem-solving skills
- Positive and collaborative team environment
- Complimentary club membership
- Discount on Gold's Gym merchandise and services
$17.40 per hour
Gold's Gym is an equal opportunity employer. We are committed to creating a positive and inclusive work environment. If you are a motivated and enthusiastic individual who is passionate about fitness and customer service, we encourage you to apply.
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