Technical Specialist

1 month ago

Toronto, Ontario, Canada Microsoft Canada Full time
Overview

The main goal of a Microsoft Technology Specialist (TS) is to win the technical decision of customers to purchase and use Microsoft technology and cloud services. The TS is expected to both own and win customers' technical decisions, as well as find new opportunities through their contacts and engagements for Sales Specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.

We are seeking a Technical Specialist - Data & AI to join our team

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required/Minimum Qualifications

  • 5+ years technical pre-sales or technical consulting experience
    • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
    • OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience
    • OR equivalent experience.

Additional or Preferred Qualifications (PQs)

  • 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience
    • OR equivalent experience.
  • 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
  • Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
  • Experience and skills with Azure Data and AI services or equivalent compete experience.
  • Knowledge of the AI open-source ecosystem
  • Knowledge of Cognitive Services, Azure Cognitive Search and Azure Open AI (including Speech, Vision, Translation etc.) or equivalent compete experience.
  • Knowledge of Prompt Engineering, LLM fine turning, and chaining technology (e.g., LangChain, Semantic Kernel) expertise
  • Knowledge of large language model (LLM) and Foundational models toolsets
  • Experience with implementing Retrieval Augmented Generation (RAG) architectures.
  • Competitive Landscape: Knowledge
  • Relationship Building: Proven track record of building deep technical relationships with executives. Experience in managing various stakeholder relationships to get consensus on solution/projects. The ability to influence and build relationships across technical and business teams.
  • Communicator: Demonstrates executive presence, presentation skills, deep technical product demo abilities, written and verbal communication skills.
  • Collaborative: Works cohesively with customers, the Microsoft account team, and Microsoft partners. Helps others succeed by identifying and promoting innovative solutions and strategies.

Technology Specialists IC4 - The typical base pay range for this role across Canada is CAD $91,000 - CAD $168,400 per year.

Find additional pay information here: Canada pay information | Microsoft Careers

Microsoft will accept applications for the role until August 6, 2024

Responsibilities
  • Own technical discussions for Data & AI with customers leveraging processes and tools, demos, and programs; use consultative and/or Challenger method; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams.
  • Build strategy: map the agreed customer vision into a strategy, resolve concerns, preventing, and removing technical blockers, and validating a business case for investment and translated technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation.
  • Drive technical assessments to create a map of the current landscape and to build the technical Data & AI platform roadmap, value-based prioritization of key usecases.
  • Design the solution using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer's technical decision and meet the customer's needs. Ensure technical decision makers agree with proposed architecture and measures of success. Drive POCs and MVPs.
  • Scale through partners, acting as liaison between the partner and account team, facilitating partner resources and processes; supporting partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams.
  • Be the Voice of Customer to share insights and best practices, connect with the Engineering team to remove key blockers and drive product improvements.
  • Identify and support the creation of new pipeline within customer engagements in collaboration with the Specialist.

Other

  • Embody our culture and values

  • Technical Specialist

    4 days ago

    Toronto, Ontario, Canada Microsoft Canada Full time

    Overview The main goal of a Microsoft Technology Specialist (TS) is to win the technical decision of customers to purchase and use our technology. The TS is expected to be able to both own and win customers' technical decisions, as well as find new opportunities through their contacts and engagements for sales specialists to pursue. As a TS , you work within...

  • Technical Specialist

    1 month ago

    Toronto, Ontario, Canada Microsoft Canada Full time

    OverviewMicrosoft's Commercial Solution Area (CSA) sets the sales strategy, leads technical sales, and operations as a hub for the Commercial Solution Areas and Support Services that power the Microsoft Cloud. Azure Infrastructure is the foundational Commercial Solution Area (CSA) for both Azure and Microsoft. Our organization accelerates Secure Migrations...

  • SmartPlant P&ID Specialist

    2 weeks ago

    Toronto, Ontario, Canada Firebag Technical Solutions Full time

    Firebag Technical Solutions - SmartPlant P&ID Specialist Firebag Technical Solutions, a prominent Consulting Engineering Firm within the Oil and Gas sector, is seeking a skilled SmartPlant P&ID Specialist to enhance our project delivery. Key Responsibilities:Facilitate technical requirements gathering and client consultations for new SmartPlant P&ID...

  • SmartPlant P&ID Specialist

    2 weeks ago

    Toronto, Ontario, Canada Firebag Technical Solutions Full time

    Firebag Technical Solutions - SmartPlant P&ID Specialist Firebag Technical Solutions, a prominent Consulting Engineering Firm in the Oil and Gas sector, is seeking a skilled SmartPlant P&ID Specialist to enhance our project outcomes. Key Responsibilities:Facilitate technical requirements gathering and client consultations for new SmartPlant P&ID...

  • Technical Support Specialist

    4 days ago

    Toronto, Ontario, Canada Dallx Inc Full time

    Job Title: Technical Support SpecialistAbout the Role:Dallx Inc is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Technical Support: Provide technical support and...

  • Technical Support Specialist

    3 days ago

    Toronto, Ontario, Canada L Squared Digital Signage Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at L Squared Digital Signage. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key ResponsibilitiesTechnical Support: Provide technical assistance and support to employees and...

  • Technical Support Specialist

    3 days ago

    Toronto, Ontario, Canada Citi College of Canadian Careers Full time

    About the RoleCiti College of Canadian Careers is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that they have access to the resources they need to succeed.Key ResponsibilitiesTechnical Support: Provide technical...

  • Technical Support Specialist

    3 days ago

    Toronto, Ontario, Canada Identity Digital Canada Corp Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Identity Digital Canada Corp. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, ensuring that their computer systems and networks are running smoothly and efficiently.Key...

  • Technical Sales Specialist

    2 weeks ago

    Toronto, Ontario, Canada Geosource Energy Inc. Full time

    Job Opportunity: Technical Sales Specialist Company: Geosource Energy Inc. Location: Ontario, Canada Overview: Geosource Energy Inc. is on the lookout for a Technical Sales Specialist to advocate for and market their innovative geoexchange solutions. Key Responsibilities: Generating new business leads Representing the company within the industry ...

  • Technical Support Specialist

    4 days ago

    Toronto, Ontario, Canada CDK Global Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at CDK Global. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Customer Service: Provide timely and effective support to customers via phone, email, and...

  • Lead Animation Technical Specialist

    2 weeks ago

    Toronto, Ontario, Canada Ubisoft Full time

    Company Overview: We are committed to fostering a diverse and inclusive environment for all individuals. Position Summary: The Animation Technical Specialist will be responsible for ensuring the excellence of the technical output generated by their team. The individual will enhance team efficiency through optimized processes, taking into account user...

  • Technical Content Specialist

    4 days ago

    Toronto, Ontario, Canada Veeva Systems Full time

    About the RoleVeeva Systems is seeking an experienced Technical Content Specialist to join our team. As a Technical Content Specialist, you will be responsible for creating high-quality documentation that enables users to effectively utilize our products.Key ResponsibilitiesDevelop and maintain technical documentation for new features and releases, including...

  • Technical Payments Specialist

    1 month ago

    Toronto, Ontario, Canada Rivalry Full time

    TL/DR:Rivalry is focused on building the most engaging next gen sports betting and entertainment brand globally and we're looking for a solid Technical Payment Specialist to join us on our next phase of growth.As a Technical Payments Specialist with an expertise in payments configuration and implementation, you will be implementing end-to-end integrations of...

  • Lead Talent Acquisition Specialist

    2 weeks ago

    Old Toronto, Ontario, Canada Hays Specialist Recruitment Full time

    Senior Recruitment Consultant - Semiconductor SectorLocation: TorontoWorking Model: Hybrid (3 days in local office)HAYS SPECIALIST RECRUITMENTAt Hays, we are committed to fostering long-term partnerships with our employees and clients alike. Our extensive experience of over 50 years has established us as a leader in specialized recruitment and workforce...

  • Senior Technical Services Specialist

    2 weeks ago

    Toronto, Ontario, Canada Amazon Full time

    Are you passionate about empowering customers to reach their full potential? We are seeking a dedicated Senior Technical Services Specialist who possesses a strong business acumen, technical expertise, and exceptional communication skills to enhance our Database services in Canada. The role is integral to the Worldwide Specialist Organization (WWSO) within...

  • Technical Solutions Specialist

    2 weeks ago

    Toronto, Ontario, Canada Tipalti Full time

    Position Overview: The Technical Solutions Specialist plays a vital role within the sales division, responsible for showcasing and promoting Tipalti's offerings to clients while ensuring a smooth transition to the implementation team following a successful sale. This role requires a deep technical understanding, enabling the specialist to conduct product...

  • Technical Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Koo inc Full time

    Position OverviewThe Technical Support Specialist plays a crucial role in assisting clients with their technical inquiries and issues. This position requires a strong understanding of technology and excellent communication skills.QualificationsEducation: Bachelor's degree in a relevant field.Experience: 1 to 2 years of experience in a technical support...

  • Technical Support Specialist

    4 days ago

    Toronto, Ontario, Canada GeologicAI Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at GeologicAI Inc. as a user support technician. This is a permanent position that requires a strong background in computer systems and networks.Key ResponsibilitiesProvide technical support to users, including giving access to computer networks, reporting on system...

  • Technical Service Specialist

    2 weeks ago

    Toronto, Ontario, Canada CEM Corporation Full time

    Company Overview:CEM Corporation stands as a premier global provider of innovative solutions tailored for essential laboratory applications across various sectors, including analytical laboratories, chemical synthesis, biotechnology, environmental analysis, and food processing. Established in 1978, CEM has emerged as a frontrunner in laboratory...

  • Technical Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Citi College of Canadian Careers Full time

    Position OverviewAs a Technical Support Specialist, you will play a crucial role in ensuring the smooth operation of computer systems and networks. Your expertise will help users navigate technical challenges effectively.QualificationsEducation: College/CEGEPExperience: 1 to 2 years in a similar roleKey ResponsibilitiesFacilitate access to computer networks...