Testing & Quality Assurance Analyst

3 days ago

Toronto, Ontario, Canada Toronto Transit Commission (TTC) Full time
**Job Summary:** Testing & Quality Assurance Analyst position available in the Information Technology Services Department, responsible for coordinating and executing QA strategies and plans on IT applications and technologies.

The Toronto Transit Commission (TTC) is seeking a skilled Testing & Quality Assurance Analyst to join its Information Technology Services Department. As a key member of the team, you will be responsible for coordinating and executing QA strategies and plans on IT applications and technologies to ensure delivery of quality business solutions for IT customers.

Responsibilities
  • Coordinate the Quality Assurance (QA) function on IT applications, technologies, and IT processes in accordance with established departmental methodology.
  • Develop QA plans for IT processes, capital projects, and operating initiatives.
  • Review project documentation to ensure solution delivery approach is aligned with project scope and business requirements.
  • Identify areas for improvement and flag potential risks in process documentation.
  • Schedule QA activities to ensure quality audits and inspections are conducted in accordance with established project complexity, process complexity, or system criticality.
  • Coordinate QA activities to assure quality of IT applications and technologies for projects, upgrades, and enhancements.
  • Meet with analysts from other functional groups to coordinate and schedule QA activities.
  • Review solution architecture, solution implementation, business requirements, support plans, and detailed system design specifications to ensure alignment with business needs.
  • Review product measurements and evaluate achievement of quality objectives to ensure established targets are met.
  • Review test strategies and plans, and execute functional and non-functional testing of solutions to ensure they perform as indicated.
  • Review Requirements Traceability Matrices (RTM) to ensure test cases cover approved solution architecture and business requirements.
  • Review reported defects to ensure they are fixed, retested, and closed.
  • Assure all system environments/permissions are set up adequately according to solution architecture and solution implementation documentation to support production deployment.
Requirements
  • Completion of a post-secondary program in Computer Science, Engineering, or a related discipline, combined with several years of quality assurance/testing experience in the client-server environment.
  • Strong knowledge of testing methodologies, including tracking problems and defects, writing test documentation, and application complexity analysis.
  • Thorough understanding of Project Management Methodology, Enterprise Architecture, and Software Delivery Life Cycle (SDLC).
  • Hands-on experience working with Windows and Unix operating systems, Crystal Reports, Business Objects Enterprise, MS SQL, and Oracle database systems.
  • Working knowledge of programming languages,.Net development, SharePoint, IBM Websphere, and information security best practices.
  • Ability to assume a lead role, including technical consultation, team guidance, and following through on delivery.
  • Ability to successfully monitor changes and ensure corrective action is taken when necessary.
  • Effective team player with excellent interpersonal, communication, analytical, organizational, and problem-solving skills.
  • Ability to plan and conduct project and technical documentation reviews effectively and efficiently.
  • Ability to review and assess strategically short and long-term technology solutions.
  • Comprehensive knowledge of the Ontario Human Rights Code and Related Orders, including disability accommodation and accessibility requirements.
  • Familiarity with ITIL, ISO 9000, or similar software quality management systems is an asset.
  • Experience in a mainframe environment is an asset.
  • Supervisory experience coupled with the ability to motivate staff is an asset.
What We Offer
  • Commitment to creating a diverse, equitable, and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
  • Comprehensive package that covers health, dental, vision, and more.
  • Flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives.
  • Support for professional development opportunities for all colleagues through a broad range of learning programs.
Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism, and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization.

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