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Registration Clerk for Respiratory Clinic

2 months ago

Vancouver, British Columbia, Canada BC Children's Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented Registration/Booking Clerk to join our team at BC Children's Hospital. As a key member of our respiratory clinic, you will be responsible for scheduling and booking patient appointments, managing patient demographics, and performing various administrative tasks.

Key Responsibilities
  • Schedule and book patient appointments using a computerized scheduling system, ensuring accurate and timely communication with patients and clinicians.
  • Register patients upon arrival, ensuring complete and accurate demographic information, and follow up with relevant parties as necessary.
  • Perform referral functions, including data entry, paperwork processing, and scheduling new referrals based on established criteria.
  • Provide exceptional customer service, responding to inquiries, and resolving issues in a professional and courteous manner.
  • Maintain accurate and up-to-date patient records, including charts, files, and statistics.
Requirements
  • Grade 12, plus two (2) years' recent experience in a healthcare setting, or an equivalent combination of education and experience.
  • Ability to keyboard 45 w.p.m.
  • Knowledge of medical terminology.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
What We Offer
  • A comprehensive benefits package, including municipal pension plan and psychological health & safety programs.
  • Opportunities for professional development and growth within our organization.
  • A supportive and inclusive work environment.