Registration Clerk

3 weeks ago


Vancouver, British Columbia, Canada PHSA Full time
Job Title: Registration Clerk

BC Children's Hospital is seeking a highly organized and detail-oriented Registration Clerk to join our team. As a key member of our clinical support team, you will be responsible for scheduling and booking patient appointments, managing patient demographics, and providing exceptional customer service.

Key Responsibilities:
  • Schedule and book patient appointments using a computerized scheduling system
  • Manage patient demographics and ensure accurate and complete information
  • Provide exceptional customer service to patients and families
  • Perform receptionist and clerical duties, including answering phones and responding to inquiries
  • Assemble and maintain client charts, utilizing appropriate forms and layout
  • Maintain accurate records, including data entry and log sheets
  • Provide clerical support to the department, including booking meetings and preparing documents
Requirements:
  • Grade 12, plus two (2) years' recent experience, or an equivalent combination of education, training, and experience
  • Ability to keyboard 45 wpm
  • Knowledge of medical terminology
  • Ability to communicate effectively, both verbally and in writing
  • Ability to deal with others effectively
  • Ability to organize work
  • Ability to operate related equipment
What We Offer:
  • A comprehensive benefits package, including municipal pension plan and psychological health & safety programs
  • Annual statutory holidays (13) with generous vacation entitlement and accruement
  • Access to professional development opportunities, including in-house training programs and courses
  • A remote work friendly environment, welcoming flexible work options

PHSA is committed to equity in our hiring and employment practices. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.


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