Ambulatory Clinic Registration Clerk

2 weeks ago


Vancouver, British Columbia, Canada PHSA Full time
Job Title: Ambulatory Clinic Registration Clerk

We are seeking a highly organized and detail-oriented Ambulatory Clinic Registration Clerk to join our team at PHSA. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a smooth registration process for our patients.

Key Responsibilities:
  • Register patients in a computerized scheduling system, ensuring accurate and up-to-date information.
  • Utilize a computerized scheduling system to schedule and book patient appointments, including complex interdisciplinary appointments.
  • Perform receptionist and clerical duties, including answering telephones, responding to inquiries, and greeting patients and families.
  • Assemble and maintain client charts, utilizing appropriate forms and layout in accordance with established procedures.
  • Perform referral functions, including gathering additional/missing information, performing data entry, and receiving and processing related paperwork.
  • Schedule new referrals based on established criteria, working with physicians, clinic nurses, and other allied health professionals.
Requirements:
  • Completion of Grade 12.
  • Two (2) years' recent experience in a related field, or an equivalent combination of education, training, and experience.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of medical terminology and computerized scheduling systems.
What We Offer:
  • A comprehensive benefits package, including municipal pension plan and psychological health & safety programs.
  • Access to professional development opportunities, including in-house training programs and courses.
  • A remote work-friendly environment, with flexible work options available.
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from all qualified candidates, particularly those from Indigenous, Black, and other racialized communities, as well as people with disabilities.



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