Field Content Evaluator- Property

2 months ago

St John's, Newfoundland and Labrador, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We're looking for a Field Content Evaluator- Property to join our growing team

As a Field Content Evaluator in our Property Claims department, your work will have a big impact by supporting the claims department in helping our customers get back on their feet. People will count on your savvy internet research skills to find the pricing of items, ultimately leading to an effortless customer experience.

This field role will support Newfoundland & Labrador.

What You'll Do Here:

  • Responsible for the evaluation and appraisal of damaged or lost residential and/or commercial office contents.
  • Provide quality service, ensuring prompt, equitable settlement of content losses, in line with corporate policies, procedures and standards.
  • Reviews schedule of loss for items claimed. Ensures completeness of documentation, to allow for accurate pricing of the replacement cost for item(s) claimed.
  • Provides completed schedule of loss, reflecting fair settlement offer to be made.
  • Conducts pricing comparisons, using web-based and other resources to determine the replacement cost of damaged/lost items.
  • Identifies appropriate vendor for replacement of item(s) of like kind/quality.
  • Determines Actual Cash Value of item(s) being claimed by applying the appropriate depreciation to reflect use and age of item(s).
  • Maintains effective communication channels with vendors and other internal claims staff.
  • Collaborate with adjusters and customers on file management and settlement of the content portion of the claims in a timely and effective manner.
  • Provide proactive communication with various stakeholders.
  • Record, monitor and update the list of contents.

What you bring to the table:

  • Prior claims experience is an asset.
  • Prior experiencing using Exclaim software is an asset.
  • University degree or any combination of training and experience deemed relevant for the role
  • Strong attention to detail.
  • Excellent investigation and researching abilities.
  • Adaptable and agile in a rapidly evolving business.
  • Thrive in a collaborative team environment while also having the ability to work autonomously.
  • A forward thinker and able to foster new ideas.
  • An agile work ethic, takes initiative and exercises independent thinking.
  • Superior organizational skills, results-driven and able to work in a fast-paced dynamic environment.
  • Ability to learn and quickly adapt to new and changing technology.
  • Have a valid driver's licence and a good driving record.
  • Be able to travel on short notice.

This role is eligible for employee referral bonus. #myReferrals3000

#LI-Hybrid

#LI-MS1

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

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