Property Claims Technical Specialist

6 days ago

St John's, Newfoundland and Labrador, Canada Intact Full time
About the Role

We are seeking a highly skilled Claims Technical Consultant to join our Property team at Intact. This is an exciting opportunity for a seasoned professional to leverage their expertise in property insurance products and claims procedures to drive business growth and excellence.

Key Responsibilities
  • Participate in the review and update of claims standards and procedures to ensure compliance with contracts and applicable legislation and case law.
  • Provide technical guidance and support to managers on quality, complaints, training, and underwriting.
  • Ensure consistency of responses provided by team members.
  • Collaborate with regional teams to streamline standards and procedures.
  • Represent the company in various committees, meetings, and projects as a Standards and Procedures expert.
  • Maintain close ties with underwriting technical teams to ensure alignment with underwriting intentions.
  • Support operations during disaster response and recovery efforts.
  • Stay up-to-date on changes to insurance products and underwriting to inform claims colleagues.
  • Participate in insurance form revision projects and analyze new insurance products.
Requirements
  • University degree or equivalent combination of training and experience.
  • In-depth knowledge of property insurance products in personal and business lines.
  • 10 years of experience in insurance claims, including a minimum of 5 years in property claims.
  • Training experience is considered an asset.
  • Excellent research and writing skills.
  • Strong analytical and decision-making skills.
  • Ability to lead meetings and projects.
  • Organizational skills.
  • Bilingualism (English/French) is considered an asset.
What We Offer
  • A comprehensive financial rewards program that recognizes individual success.
  • An industry-leading Employee Share Purchase Plan with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, including virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources supporting physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program that values individual contributions to the community.

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