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Coordinator, Total Rewards

2 months ago

Four Seasons Corporate Office Toronto, Canada Four Seasons Hotels and Resorts Full time
We are seeking a Total Rewards Coordinator to join our team, responsible for designing and delivering a comprehensive retirement & benefits program, supporting hotel People & Culture teams and working with third-party partners to administer and review plan offerings. About Four Seasons: Four Seasons is a global, luxury hotel management company with over 120 hotels and resorts in 47 countries. We are powered by our people and our culture enables everything we do. We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. About the Role: Reporting to the Director, Pension, Benefits and Wellbeing, the Total Rewards Coordinator will be part of a team focused on designing and delivering a comprehensive industry-leading retirement & benefits program. They will be at the forefront of supporting our hotel People & Culture teams, and working with third-party partners to administer, monitor and review plan offerings to ensure they meet employee needs, and provide for an exceptional employee experience. Key Responsibilities:
  • Process all monthly Benefits and Retirement plan invoices for corporate employees in Canadian, U.S. and international assignees.
  • Coordinate with the Benefits Team, Finance, service vendors, and/or other stakeholders to help resolve any invoice inquiries.
  • Review, advise and assist in finding efficiencies and streamlining the invoicing process.
Benefits and Retirement Plan Administration:
  • Canadian Employee Benefits:
    • Review weekly Benefits Interface Error Reports from vendors and manually enroll employees as needed.
    • Assist hotel teams with retirement plan administrator platforms access.
    • Assist with cleanup and updates of Policies and Procedures, Employee Handbook, Intranet Page, Benefits Guides and other reference materials.
  • International Assignee Benefits:
    • Perform benefits enrollment, plan changes and termination for international assignees.
    • On a quarterly basis perform full audit of international billing.
    • Review file process report from vendor every week and resolve enrollment / data integration issues with service vendor and IT Team.
    • Handle inquiries from P&C and employees in International Benefits Mailbox.
  • Canadian and US Employee Retirement Plans:
    • Process monthly retirement contributions for corporate Canadian employees including monitoring of government's annual limits.
    • Assist with the annual retirement contributions for US and Canadian employees.
    • Assist with reviewing education materials from vendors relating to retirement plans.
    • Supporting annual audits in both US and Canada.
Requirements:
  • Undergraduate degree or equivalent.
  • Minimum 1-2 years' experience working in total rewards or related field.
What You Bring:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.