Restaurant Evening Host/Hostess

2 months ago

Calgary, Alberta, Canada Pomeroy Lodging LP Full time

We are looking for a Restaurant Evening Host/ Hostess to join our team

If you are a person who has a knack for multitasking and enjoys a fast-paced, exciting work environment, this is the perfect job for you

Job Description

As a Restaurant Host/ Hostess, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our "we've been expecting you" sense of arrival for our guests. Your role is crucial because you are pivotal in the guest's impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests.

Evening availability required 2 to 3 days a week.

Key Focuses

  • Ensures the restaurant, public areas, server stations, and storage areas are "picture perfect" for optimal first impressions.
  • Welcomes and seats guests entering the restaurant in a prompt and courteous manner.
  • Creates and maintains the flow of guests into the restaurant to ensure our culinary team and servers can deliver exceptional service.
  • Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
  • Maintains accuracy and attention to detail when taking guest orders and entering information into the POS system.
  • Adheres to all regulations governing the service of food and alcohol.

Experience/Passions/Education

  • Previous experience as a server or in a food & beverage position is an asset.
  • Tech savvy.
  • ProServe certification is an asset but not required.

Working Conditions

This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.

About Westin

At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We offer our guests countless opportunities to maintain their well being while restoring a sense of control so that they leave feeling better than when they arrived. We are looking for enthusiastic candidates who are willing to be a part of the most preeminent wellness brand in hospitality, empowering guests to enhance their well being when they need it most.

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