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Restaurant Host/Hostess

2 months ago


Calgary, Alberta, Canada DREAMERS BAR INC Full time
About the Role

We are seeking a highly skilled Restaurant Host/Hostess to join our team at DREAMERS BAR INC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Supervise and Schedule Staff: Oversee the daily operations of our front-of-house team, ensuring that all staff are properly trained and scheduled to meet the demands of our busy restaurant.
  • Liaise with Chefs and Customers: Act as a liaison between our chefs and customers, ensuring that all menu items are prepared to the highest standards and that customer requests are met.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints or concerns, resolving issues in a timely and satisfactory manner.
  • Provide Excellent Customer Service: Greet customers, answer questions about menu items and preparation methods, and ensure that all guests feel welcome and valued.
  • Perform Opening and Closing Activities: Perform opening and closing duties, including receiving customers' reservations, assigning tables, and processing payments.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure
  • Personal Suitability: Client focus, flexibility, organized, team player
  • Experience: Will train
Support for Newcomers and Refugees

We offer support for newcomers and refugees with foreign credential recognition and on-the-job training tailored to youth.

Support for Indigenous People

We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.

Language of Work: English

Hours of Work: 30 to 44 hours per week