Inside Sales Support

2 months ago

Saskatoon, Saskatchewan, Canada Petro Service Limited Full time

Petro Service Limited is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include owners and operators in retail fueling, including car washes, and commercial/industrial markets. Whether petroleum, or alternative fueling (EV, Hydrogen, etc.), our service model ensures customers' needs and expectations are met.

We have remained focused on striving to provide the best service in the industry; this is driven by our employee's passion, professionalism, and knowledge. We believe that our people are our biggest assets, and we are committed to providing continued education and opportunities for growth.

If you are looking to join a dynamic organization - this is Petroservice We are actively seeking enthusiastic individuals to join our team as Inside Sales Support. The work location is flexible as the position can be based in any of our Petroservice branch locations: Saint John, NB, Bedford, NS, Winnipeg, MB, Saskatoon, SK or Edmonton, AB, the choice is yours

As Inside Sales Support, you will be at the heart of our client relationships, driving business growth with passion and dedication. If you are proactive, enthusiastic, and hungry for growth, we invite you to apply and become a valued member of our team, Let us make an impact together

The primary responsibilities of this role will include but will not be limited to the following:

  • Collaborating with the Sales Team and our Construction and Service businesses by providing administrative, estimating, technical, and operational support throughout the sales cycle from lead generation to order processing.
  • Interact with customers via phone, email, and other communication channels - addressing inquiries, resolving issues, and ensuring a positive customer experience.
  • Process sales orders accurately and efficiently, ensuring timely delivery of products to customers and maintaining order records.
  • Assist in preparing quotations, including estimating tasks, pricing and product information that are in alignment with company policies and guidelines.
  • Manage and track leads generated from various sources, ensuring a thorough follow-up and documentation of interactions.
  • Produce sales reports and maintain sales-related data to provide insights into sales performance and support estimating projects and decision-making processes.
  • Stay up to date with Petroservice product offerings and industry trends to effectively estimate projects, address customer queries, and promote product benefits.
  • Utilize Customer Relationship Management (CRM) software to maintain customer records, monitor interactions, and facilitate effective sales processes.

The successful candidate will possess the following qualifications:

  • High school diploma or equivalent. Post secondary education such as a mechanical community college diploma or diploma with focus in construction, estimating, electrical, or similar would be considered an asset.
  • 3-5 years' experience in one or more of the following areas: sales support, estimating, project support/management, customer service, or experience in a related role.
  • Knowledge of the petroleum/fueling industry or commercial construction industry would be a valuable asset.
  • Outstanding communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in using CRM software and Microsoft Office suite.
  • Detail-oriented with an emphasis on accuracy in data entry and order processing.
  • Customer-centric approach with a passion for providing exceptional service.
  • Ability to operate independently and collaborate effectively with a remote team.

Petroservice attracts and retains great people in our industry by offering a challenging and dynamic work environment. We offer competitive compensation packages including above-standard medical (health, drug and dental) benefits, 5% RRSP matching, EFAP, and vacation benefits. Additionally, we offer educational scholarships to dependents of employees, health and wellness programming and team celebratory events.

If you are interested in joining one of Canada's leading companies within the petroleum industry, send us your resume here. We thank all applicants for their interest, however, only those candidates who will be moving on in the interview process will be contacted.

Please visit our website, to learn more about us.

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