Customer Service Coordinator

7 days ago


Saskatoon, Saskatchewan, Canada Executive Aviation Full time
Customer Service Team Lead

Executive Aviation is seeking a highly motivated and experienced Customer Service Team Lead to join our team at the Saskatoon (YXE) base. As a leader, you will be responsible for overseeing the day-to-day operations of our Customer Service team, ensuring exceptional customer service and a seamless experience for our clients.

About the Role
  • Schedule and coordinate the activities of our Customer Service Agents
  • Review flight logs to ensure accurate billing and reporting
  • Track passenger counts and submit monthly reports to the General Manager
  • Attend airport meetings and collaborate with the General Manager to address employee and operational challenges
  • Update IFIDS and complete daily ops logs in Vortex
  • Ensure all baggage deliveries are completed and international packages are prepared and stocked
  • Bridge aircraft and complete the shift planning board
  • Work positively with airline crew and handle lost and found items according to airline procedures
  • Perform light grooming duties and other assigned tasks
Requirements
  • 2 years' experience as a Counter Agent with increasing responsibilities
  • Successful completion of all Training and Read and Signs
  • RAIC/Security Clearance pass
  • Strong customer service skills and attention to detail
  • Previous experience managing or building a schedule and airport customer service experience are assets
What We Offer
  • Competitive hourly wage range of $19.80-$25.00
  • Comprehensive Health benefits for part- and full-time team members
  • Fantastic flight benefits with our airline partners
  • Opportunities for growth and professional development


  • Saskatoon, Saskatchewan, Canada Executive Aviation Full time

    {"Responsibilities": "Key ResponsibilitiesSchedule and coordinate the activities of the Customer Service team to ensure seamless execution of airline operations.Collaborate with airline partners to ensure compliance with regulatory requirements and industry standards.Develop and implement processes to improve customer satisfaction and loyalty.Manage and...


  • Saskatoon, Saskatchewan, Canada Executive Aviation Full time

    {"Responsibilities": "Key ResponsibilitiesSchedule and coordinate the activities of the Customer Service team to ensure seamless execution of airline operations.Collaborate with airline partners to ensure compliance with regulatory requirements and industry standards.Develop and implement processes to improve customer satisfaction and loyalty.Manage and...


  • Saskatoon, Saskatchewan, Canada Canadian Linen Quebec Linge Full time

    About UsCanadian Linen & Uniform Service Corp., a leading provider of uniforms and related products, serves over 300,000 customers across North America. With a rich history spanning over 95 years, we offer a total uniform solution that promotes teamwork and establishes a professional identity.Why Choose Us?Job stability and securityCompetitive benefits and...


  • Saskatoon, Saskatchewan, Canada Canadian Linen Quebec Linge Full time

    About UsCanadian Linen & Uniform Service Corp., a leading provider of uniforms and related products, serves over 300,000 customers across North America. With a rich history spanning over 95 years, we offer a total uniform solution that promotes teamwork and establishes a professional identity.Why Choose Us?Job stability and securityCompetitive benefits and...


  • Saskatoon, Saskatchewan, Canada Canadian Linen Quebec Linge Full time

    About UsCanadian Linen & Uniform Service Corp., a leading provider of uniforms and related products, serves over 300,000 customers across North America. With a rich history spanning over 95 years, we offer a total uniform solution that promotes teamwork and establishes a professional identity.Why Choose Us?Job stability and securityCompetitive benefits and...


  • Saskatoon, Saskatchewan, Canada Canadian Linen Quebec Linge Full time

    About UsCanadian Linen & Uniform Service Corp., a leading provider of uniforms and related products, serves over 300,000 customers across North America. With a rich history spanning over 95 years, we offer a total uniform solution that promotes teamwork and establishes a professional identity.Why Choose Us?Job stability and securityCompetitive benefits and...


  • Saskatoon, Saskatchewan, Canada Q-Line Trucking Full time

    Job SummaryThe Customer Service Representative plays a vital role in ensuring the safe and efficient transportation of deck freight. This position requires excellent communication skills, initiative, and the ability to adapt to new situations.Key ResponsibilitiesCollaborate with Sales Representatives to book loads and fulfill shipment requirements.Advise...


  • Saskatoon, Saskatchewan, Canada Q-Line Trucking Full time

    Job SummaryThe Customer Service Representative plays a vital role in ensuring the safe and efficient transportation of deck freight. This position requires excellent communication skills, initiative, and the ability to adapt to new situations.Key ResponsibilitiesCollaborate with Sales Representatives to book loads and fulfill shipment requirements.Advise...


  • Saskatoon, Saskatchewan, Canada Q-Line Trucking Full time

    Job SummaryThe Customer Service Representative plays a vital role in ensuring the safe and efficient transportation of deck freight. This position requires excellent communication skills, initiative, and the ability to adapt to new situations.Key ResponsibilitiesCollaborate with Sales Representatives to book loads and fulfill shipment requirements.Advise...


  • Saskatoon, Saskatchewan, Canada Executive Aviation Full time

    Are you a leader who's completely focused on helping your team be successful? Do you have deep airline experience that makes you a subject matter expert on airline processes and providing exemplary customer service? Do you have fantastic people skills and an uncanny ability to make things happen in a fast-paced and sometimes stressful environment. Are you a...


  • Saskatoon, Saskatchewan, Canada 3R Truck Service Full time

    Indigenous Financial Services Project CoordinatorCompany Name: 3R Truck Service3R Truck Service is looking for a Project Coordinator to join their team focused on collaborating with Indigenous Communities. As a member of the Assurance & Accounting division, you will support clients in improving their financial oversight through a variety of services. Your...


  • Saskatoon, Saskatchewan, Canada West Coast Reduction Ltd. Full time

    Job Summary:The Redux Services Account Coordinator is a key member of the West Coast Reduction Ltd. team, responsible for supporting all account activities of the Redux team in accordance with the company's objectives and goals. This role involves providing exceptional customer service, coordinating with key stakeholders, and driving business growth through...


  • Saskatoon, Saskatchewan, Canada West Coast Reduction Ltd. Full time

    Job Summary:The Redux Services Account Coordinator is a key member of the West Coast Reduction Ltd. team, responsible for supporting all account activities of the Redux team in accordance with the company's objectives and goals. This role involves providing exceptional customer service, coordinating with key stakeholders, and driving business growth through...


  • Saskatoon, Saskatchewan, Canada WSAudiology Full time

    As part of the WSAudiology group, HearCanada is proud to have a dedicated team of hearing care experts who are committed to delivering exceptional sound experiences for everyone. With a significant portion of the Canadian population facing hearing health challenges, our focus is on ensuring a remarkable client journey through tailored solutions.Role...


  • Saskatoon, Saskatchewan, Canada Imperial Tires Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Imperial Tires Ltd. as a key member of our front office staff.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to clients and the public, responding to inquiries and resolving issues in a professional and courteous...

  • Service Coordinator

    3 days ago


    Saskatoon, Saskatchewan, Canada Overhead Door Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Overhead Door Corporation. As a Service Coordinator, you will play a vital role in ensuring the smooth operation of our service cycle, from scheduling and dispatching to follow-up and customer communication.Key ResponsibilitiesSchedule and dispatch...

  • Service Coordinator

    3 days ago


    Saskatoon, Saskatchewan, Canada Overhead Door Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Overhead Door Corporation. As a Service Coordinator, you will play a vital role in ensuring the smooth operation of our service cycle, from scheduling and dispatching to follow-up and customer communication.Key ResponsibilitiesSchedule and dispatch...

  • Service Coordinator

    7 days ago


    Saskatoon, Saskatchewan, Canada Overhead Door Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Overhead Door Corporation. As a Service Coordinator, you will play a vital role in ensuring the smooth operation of our service cycle, from scheduling and dispatching to follow-up and customer communication.Key ResponsibilitiesSchedule and dispatch...

  • Service Coordinator

    1 week ago


    Saskatoon, Saskatchewan, Canada Overhead Door Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Overhead Door Corporation. As a Service Coordinator, you will play a vital role in ensuring the smooth operation of our service cycle, from scheduling and dispatching to follow-up and customer communication.Key ResponsibilitiesSchedule and dispatch...


  • Saskatoon, Saskatchewan, Canada 24 Hour signs Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team at 24 Hour signs as an Order Clerk. In this role, you will be responsible for coordinating and processing orders, ensuring timely and accurate delivery of products to our customers.Key ResponsibilitiesOrder Processing: Receive and process customer orders, ensuring...