Customer Service Coordinator

2 months ago


Saskatoon, Saskatchewan, Canada Executive Aviation Full time

Are you a leader who's completely focused on helping your team be successful? Do you have deep airline experience that makes you a subject matter expert on airline processes and providing exemplary customer service? Do you have fantastic people skills and an uncanny ability to make things happen in a fast-paced and sometimes stressful environment.

Are you a people-focused supportive leader who holds people accountable and supports them along the way? Are you organized and able to multi-task? If you've answered yes, then we would love to hear from you

This person would be responsible for leading and coordinating the above wing experience for Executive Aviation's Customer Service team at the Saskatoon (YXE) base. The ideal candidate would have airline customer service experience, fantastic people skills, and an uncanny ability to make things happen. This position would require you to schedule our team of Customer Service Agents, logistically plan and order supplies, as well as stepping in to liaise with our airline partners and team members.

What do we offer?

Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $19.80-$25.00/hour. We offer comprehensive Health benefits for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals The sky's the limit with Executive Aviation.

Responsibilities

  • Schedule Customer Service agents
  • Check for updates from OCC and report to the proper airport authorities
  • Review flight logs to ensure all billable items have been captured
  • Track passenger counts for monthly airport submission and review with General Manager
  • Attend airport meetings with General Manager
  • Update IFIDS
  • Meet with local General Manager to discuss employees or operational challenges
  • Complete daily ops logs in vortex
  • Ensure all baggage deliveries have been completed
  • Weekly passenger numbers to airport for the following week
  • Ensuring international packages are prepared and stocked
  • Bridge aircraft
  • Complete the shift planning board
  • Work positively with airline crew
  • Ability to work outside in all types of weather
  • Update Monthly information and tips board
  • Ordering of airline specific stock
  • Handling of lost and found items based on airline specific procedures
  • Light grooming duties
  • Other duties as assigned

Qualifications

  • 2 years' Counter Agent experience, with gradual increase in responsibilities is an asset
  • A RAIC/ Security Clearance pass
  • Strong customer service skills
  • Great attention to detail
  • Previous experience managing/ building a schedule would be an asset
  • Previous Airport customer service experience would be an asset

Powered by JazzHR

i0oCUUw16r



  • Saskatoon, Saskatchewan, Canada Executive Aviation Full time

    {"Responsibilities": "Key ResponsibilitiesSchedule and coordinate the activities of the Customer Service team to ensure seamless execution of airline operations.Collaborate with airline partners to ensure compliance with regulatory requirements and industry standards.Develop and implement processes to improve customer satisfaction and loyalty.Manage and...


  • Saskatoon, Saskatchewan, Canada Executive Aviation Full time

    {"Responsibilities": "Key ResponsibilitiesSchedule and coordinate the activities of the Customer Service team to ensure seamless execution of airline operations.Collaborate with airline partners to ensure compliance with regulatory requirements and industry standards.Develop and implement processes to improve customer satisfaction and loyalty.Manage and...


  • Saskatoon, Saskatchewan, Canada Executive Aviation Full time

    Customer Service Team Lead Executive Aviation is seeking a highly motivated and experienced Customer Service Team Lead to join our team at the Saskatoon (YXE) base. As a leader, you will be responsible for overseeing the day-to-day operations of our Customer Service team, ensuring exceptional customer service and a seamless experience for our clients. ...


  • Saskatoon, Saskatchewan, Canada Canadian Linen Quebec Linge Full time

    About UsCanadian Linen & Uniform Service Corp., a leading provider of uniforms and related products, serves over 300,000 customers across North America. With a rich history spanning over 95 years, we offer a total uniform solution that promotes teamwork and establishes a professional identity.Why Choose Us?Job stability and securityCompetitive benefits and...


  • Saskatoon, Saskatchewan, Canada Canadian Linen Quebec Linge Full time

    About UsCanadian Linen & Uniform Service Corp., a leading provider of uniforms and related products, serves over 300,000 customers across North America. With a rich history spanning over 95 years, we offer a total uniform solution that promotes teamwork and establishes a professional identity.Why Choose Us?Job stability and securityCompetitive benefits and...


  • Saskatoon, Saskatchewan, Canada Canadian Linen Quebec Linge Full time

    About UsCanadian Linen & Uniform Service Corp., a leading provider of uniforms and related products, serves over 300,000 customers across North America. With a rich history spanning over 95 years, we offer a total uniform solution that promotes teamwork and establishes a professional identity.Why Choose Us?Job stability and securityCompetitive benefits and...


  • Saskatoon, Saskatchewan, Canada Canadian Linen Quebec Linge Full time

    About UsCanadian Linen & Uniform Service Corp., a leading provider of uniforms and related products, serves over 300,000 customers across North America. With a rich history spanning over 95 years, we offer a total uniform solution that promotes teamwork and establishes a professional identity.Why Choose Us?Job stability and securityCompetitive benefits and...


  • Saskatoon, Saskatchewan, Canada Q-Line Trucking Full time

    Job SummaryThe Customer Service Representative plays a vital role in ensuring the safe and efficient transportation of deck freight. This position requires excellent communication skills, initiative, and the ability to adapt to new situations.Key ResponsibilitiesCollaborate with Sales Representatives to book loads and fulfill shipment requirements.Advise...


  • Saskatoon, Saskatchewan, Canada Q-Line Trucking Full time

    Job SummaryThe Customer Service Representative plays a vital role in ensuring the safe and efficient transportation of deck freight. This position requires excellent communication skills, initiative, and the ability to adapt to new situations.Key ResponsibilitiesCollaborate with Sales Representatives to book loads and fulfill shipment requirements.Advise...


  • Saskatoon, Saskatchewan, Canada Q-Line Trucking Full time

    Job SummaryThe Customer Service Representative plays a vital role in ensuring the safe and efficient transportation of deck freight. This position requires excellent communication skills, initiative, and the ability to adapt to new situations.Key ResponsibilitiesCollaborate with Sales Representatives to book loads and fulfill shipment requirements.Advise...


  • Saskatoon, Saskatchewan, Canada 3R Truck Service Full time

    Indigenous Financial Services Project CoordinatorCompany Name: 3R Truck Service3R Truck Service is looking for a Project Coordinator to join their team focused on collaborating with Indigenous Communities. As a member of the Assurance & Accounting division, you will support clients in improving their financial oversight through a variety of services. Your...


  • Saskatoon, Saskatchewan, Canada West Coast Reduction Ltd. Full time

    Job Summary:The Redux Services Account Coordinator is a key member of the West Coast Reduction Ltd. team, responsible for supporting all account activities of the Redux team in accordance with the company's objectives and goals. This role involves providing exceptional customer service, coordinating with key stakeholders, and driving business growth through...


  • Saskatoon, Saskatchewan, Canada West Coast Reduction Ltd. Full time

    Job Summary:The Redux Services Account Coordinator is a key member of the West Coast Reduction Ltd. team, responsible for supporting all account activities of the Redux team in accordance with the company's objectives and goals. This role involves providing exceptional customer service, coordinating with key stakeholders, and driving business growth through...


  • Saskatoon, Saskatchewan, Canada WSAudiology Full time

    As part of the WSAudiology group, HearCanada is proud to have a dedicated team of hearing care experts who are committed to delivering exceptional sound experiences for everyone. With a significant portion of the Canadian population facing hearing health challenges, our focus is on ensuring a remarkable client journey through tailored solutions.Role...


  • Saskatoon, Saskatchewan, Canada Imperial Tires Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Imperial Tires Ltd. as a key member of our front office staff.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to clients and the public, responding to inquiries and resolving issues in a professional and courteous...

  • Service Coordinator

    3 days ago


    Saskatoon, Saskatchewan, Canada Overhead Door Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Overhead Door Corporation. As a Service Coordinator, you will play a vital role in ensuring the smooth operation of our service cycle, from scheduling and dispatching to follow-up and customer communication.Key ResponsibilitiesSchedule and dispatch...

  • Service Coordinator

    3 days ago


    Saskatoon, Saskatchewan, Canada Overhead Door Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Overhead Door Corporation. As a Service Coordinator, you will play a vital role in ensuring the smooth operation of our service cycle, from scheduling and dispatching to follow-up and customer communication.Key ResponsibilitiesSchedule and dispatch...

  • Service Coordinator

    1 week ago


    Saskatoon, Saskatchewan, Canada Overhead Door Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Overhead Door Corporation. As a Service Coordinator, you will play a vital role in ensuring the smooth operation of our service cycle, from scheduling and dispatching to follow-up and customer communication.Key ResponsibilitiesSchedule and dispatch...

  • Service Coordinator

    7 days ago


    Saskatoon, Saskatchewan, Canada Overhead Door Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Overhead Door Corporation. As a Service Coordinator, you will play a vital role in ensuring the smooth operation of our service cycle, from scheduling and dispatching to follow-up and customer communication.Key ResponsibilitiesSchedule and dispatch...


  • Saskatoon, Saskatchewan, Canada 24 Hour signs Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team at 24 Hour signs as an Order Clerk. In this role, you will be responsible for coordinating and processing orders, ensuring timely and accurate delivery of products to our customers.Key ResponsibilitiesOrder Processing: Receive and process customer orders, ensuring...