Medical Office Assistant

7 days ago


Lethbridge, Alberta, Canada Medicentres Full time
Job Title: Medical Office Assistant Job Summary: We are seeking a highly skilled and detail-oriented Medical Office Assistant to join our team at Medicentres. As a Medical Office Assistant, you will play a vital role in providing exceptional customer service to our patients, while also supporting our physicians and medical staff. Key Responsibilities: * Provide exceptional customer service to patients, including answering phones, greeting, and registering patients * Provide panel management support to physicians * Respond to patient inquiries in person and by phone * Initiate forms and collect payment for services not covered by insurance * Escort patients to exam or treatment rooms and prepare patients for physician * Clean and prepare exam and treatment rooms between patient visits * Perform diagnostic testing as ordered by the physician, including urinalysis * Perform blood pressure readings, temperature readings, height and weight measurements as ordered by the physician * Schedule and notify patients of appointments * Scan patient documents into electronic medical records as required * Complete daily, monthly, and weekly chore lists as required Requirements: * High school diploma or equivalent * Medical Office Assistant Qualification is an asset * Recent customer service experience * Experience with Med Access or Electronic Medical Records * Excellent verbal and written communication skills * Problem-solving skills * Proficiency in medical terminology is an asset * Ability to handle confidential information in compliance with the Health Information Act Why Work with Us: At Medicentres, we are committed to providing accessible healthcare to our patients. We are a growing network of professionally managed healthcare clinics dedicated to delivering high-quality care. As a Medical Office Assistant, you will be an integral part of our customer-first team, working closely with our physicians and medical staff to provide exceptional patient care. What We Offer: * Competitive compensation package * Opportunities for professional growth and development * Collaborative and supportive work environment * Recognition and rewards for outstanding performance How to Apply: If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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