Medical Office Assistant

1 week ago

Lethbridge, Alberta, Canada Medicentres Canada Inc. Full time
Medical Office Assistant sought to provide exceptional customer service and support to physicians and medical staff in a fast-paced healthcare environment. Job Description: Medicentres is a growing network of healthcare clinics dedicated to providing accessible healthcare to patients across Canada. As a Medical Office Assistant, you will play a vital role in delivering exceptional patient care and supporting our medical staff. Key Responsibilities: • Answering phones, greeting, and registering patients • Providing panel management support to physicians • Responding to patient enquiries in person and by phone • Initiating forms and collecting payment for services not covered by insurance • Escorting patients to exam or treatment rooms and preparing patients for physician • Cleaning and preparing exam and treatment rooms between patient visits • Performing diagnostic testing as ordered by the physician • Scheduling and notifying patients of appointments • Scanning patient documents into electronic medical records as required • Completing daily, monthly and weekly chore lists as required • Performing other duties as assigned Requirements: • High school diploma or equivalent • Medical Office Assistant Qualification is an asset • Recent customer service experience • Experience with electronic medical records • Excellent verbal and written communication skills • Problem solving skills • Proficiency in medical terminology is an asset • Ability to handle confidential information in compliance with the Health Information Act Internal and External Communications: • Physicians • Clinic Support Office departments (IT, Accounting, Human Resources) • Vendors • Suppliers • Patients We appreciate your interest in this opportunity. Only those selected for interviews will be contacted.

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