Medical Office Assistant

7 days ago


Lethbridge, Alberta, Canada Medicentres Canada Inc. Full time
Medical Office Assistant Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Canada. As a Medical Office Assistant, you will be an integral part of our customer-first team, making a meaningful impact on the lives of Canadians. Job Summary: Reporting to the Clinic Manager, the Medical Office Assistant provides exceptional customer service to patients, supports physicians and medical staff, and contributes to the smooth operation of the clinic. Key Responsibilities: • Answering phones, greeting, and registering patients • Providing panel management support to physicians • Responding to patient enquiries in person and by phone • Initiating forms and collecting payment for services not covered by insurance • Escorting patients to exam or treatment rooms and preparing patients for physician • Cleaning and preparing exam and treatment rooms between patient visits • Performing diagnostic testing as ordered by the physician • Scheduling and notifying patients of appointments • Scanning patient documents into electronic medical records as required • Completing daily, monthly and weekly chore lists as required • Performing other duties as assigned Requirements: • High school diploma or equivalent • Medical Office Assistant Qualification is an asset • Recent customer service experience • Experience with electronic medical records • Excellent verbal and written communication skills • Problem solving skills • Proficiency in medical terminology is an asset • Ability to handle confidential information in compliance with the Health Information Act Internal and External Communications: • Physicians • Clinic Support Office departments (IT, Accounting, Human Resources) • Vendors • Suppliers • Patients We appreciate your interest in working with us. Only those applicants selected for interviews will be contacted.

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