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Senior Manager, Sales Engineering
2 months ago
Req Id:
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.
At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.
SummaryReporting to the Senior Manager, Technical Sales, you will be responsible for the sales engineering function within the Wholesale market. You will lead a diverse team of approximately 12 Pre-Sales Engineering Consultants who capture customer requirements, develop customer solutions, and perform technical selling of Bell Wholesale products. You will work alongside Sales Account Executives to guide our customers though technical and business decisions across the entire portfolio of Wholesale services. You will interact with a diverse team of technical and business professionals across multiple Bell teams.
Key Responsibilities- Manage a high-performance pre-sales engineering team in a competitive business environment with a focus on motivating, coaching, and mentoring team members.
- Oversee and demonstrate pre-sales engineering / solution architecture best practices, including architectural vision, solution design, risk analysis, technical documentation, and Statement-of-Work (SOW) development in collaboration with the Account Executives.
- Serve as the main point of escalation and deliver support to direct reports for all sales engineering activities, including facilities checks, order submission, circuit provisioning, and post-sales architectural support.
- 5+ years experience in solution architecture and/or technical sales.
- Comprehensive understanding of telecommunications technologies, solutions, and service offerings within the Wholesale and B2B environment.
- Experience leading and managing dynamic teams and resolving issues across multi-disciplinary functions is an asset.
- In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada
- Bachelor's degree in Computer Engineering, Software Engineering, Electrical Engineering, Computer Science, or equivalent experience.
- Previous telecommunications experience in a B2B or service provider environment is an asset – especially in any of the following domains: local exchange carriers (ILEC/CLEC), internet service providers (ISP), mobile carriers, or managed services providers.
- Relevant networking or telecommunications industry certifications are an asset. Ex: Cisco, Juniper, Ciena, Metro Ethernet Forum
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal || Canada : Ontario : Mississauga || Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 07/19/2024
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, QC, Montreal
Bell, one of Canada's Top 100 Employers.
