Corporate Sr. Travel Advisor

1 day ago


Ottawa, Ontario, Canada Direct Travel Full time

Senior Corporate Travel Advisor role requires expertise in managing client travel reservations, developing creative solutions, and ensuring compliance with travel policies.

Job Description

As a Senior Corporate Travel Consultant at McCord Travel, you will work in an exclusive environment catering to business and public sector clients, collaborating directly with the director and team.

  • Manage all aspects of client travel reservations.
  • Develop creative solutions to serve client needs.
  • Stay up-to-date with industry developments.
  • Fulfill complex and unusual travel requests.
  • Review reservations for travel policy and procedure compliance.
  • Advise clients on lowest fare and routing options.
  • Ensure reservation files pass quality control prior to ticket issuance.
  • Follow policy and procedures outlined in the training manual.
  • Provide quality service to each corporate client.
  • Support preferred vendor agreements.
  • Develop relationships with travel arrangers and travelers.
  • Research client needs or special requests when required.
  • Support team members with client requests.
  • Have solid knowledge of domestic and international corporate travel, international fare construction, and airline routings.
  • Be able to act with absolute discretion.
Requirements
  • Minimum 5 years' experience as corporate travel advisor.
  • Travel School Graduate preferred.
  • Experience with Domestic, Transborder, and International reservations.
  • Hands-on Car/Hotel reservation knowledge.
  • Extensive knowledge and experience on designated GDS – Apollo.
  • Excellent customer service ability.
  • Solid communications techniques.
  • Excellent attention to detail and accuracy.
  • Problem solver and ability to think 'outside the box' for customers.
  • Team player.
  • Ability to be flexible and multi-task.


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