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1 day ago
Senior Corporate Travel Advisor role requires expertise in managing client travel reservations, developing creative solutions, and ensuring compliance with travel policies.
Job DescriptionAs a Senior Corporate Travel Consultant at McCord Travel, you will work in an exclusive environment catering to business and public sector clients, collaborating directly with the director and team.
- Manage all aspects of client travel reservations.
- Develop creative solutions to serve client needs.
- Stay up-to-date with industry developments.
- Fulfill complex and unusual travel requests.
- Review reservations for travel policy and procedure compliance.
- Advise clients on lowest fare and routing options.
- Ensure reservation files pass quality control prior to ticket issuance.
- Follow policy and procedures outlined in the training manual.
- Provide quality service to each corporate client.
- Support preferred vendor agreements.
- Develop relationships with travel arrangers and travelers.
- Research client needs or special requests when required.
- Support team members with client requests.
- Have solid knowledge of domestic and international corporate travel, international fare construction, and airline routings.
- Be able to act with absolute discretion.
- Minimum 5 years' experience as corporate travel advisor.
- Travel School Graduate preferred.
- Experience with Domestic, Transborder, and International reservations.
- Hands-on Car/Hotel reservation knowledge.
- Extensive knowledge and experience on designated GDS – Apollo.
- Excellent customer service ability.
- Solid communications techniques.
- Excellent attention to detail and accuracy.
- Problem solver and ability to think 'outside the box' for customers.
- Team player.
- Ability to be flexible and multi-task.
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