Corporate Travel Advisor

2 months ago

Ottawa, Ontario, Canada Direct Travel Full time

Job Summary

We are seeking a highly skilled and experienced Corporate Travel Advisor to join our team at Direct Travel. As a Senior Travel Consultant, you will be responsible for managing all aspects of client travel reservations, developing creative solutions to serve client needs, and ensuring compliance with travel policy and procedure.

Key Responsibilities

  • Manage all aspects of client travel reservations, including domestic, transborder, and international reservations.
  • Develop creative solutions to serve client needs, including researching client needs or special requests.
  • Ensure compliance with travel policy and procedure, including reviewing all reservations for travel policy and procedure compliance.
  • Provide quality service to each corporate client, including advising clients on lowest fare and routing options.
  • Support preferred vendor agreements and develop relationships with travel arrangers and travelers.
  • Responsible for developing relationships with travel arrangers and travelers, including call backs to clients and updating profiles.
  • Support team members with client requests and provide solid knowledge of domestic and international corporate travel, international fare construction, and airline routings.

Requirements

  • Minimum 5 years' experience as a corporate travel advisor.
  • Travel School Graduate preferred.
  • Experience with Domestic, Transborder, and International reservations.
  • Hands on Car/Hotel reservation knowledge.
  • Extensive knowledge and experience on designated GDS – Apollo.
  • Excellent customer service ability.
  • Solid communications techniques.
  • Excellent attention to detail and accuracy.
  • Problem solver and ability to think 'outside the box' for customers.
  • Team player.
  • Ability to be flexible and multi-task.

Benefits

In addition to Medical, Dental, and Vision benefits, Direct Travel offers an employee rewards and recognitions program, Total Rewards Package, which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

About Direct Travel

Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings.

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