National Account Manager

2 days ago


Toronto, Ontario, Canada Dal-Tile Corporation Full time

Seeking a National Accounts Manager to develop and maintain relationships with key national accounts, drive revenue growth, and ensure overall client satisfaction.

At Dal-Tile, a subsidiary of Mohawk Industries, we value our close-knit team of dedicated professionals who have made us the success we are today. We support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits, and a belief that every employee deserves a productive life outside of work.

The National Accounts Manager will be a high-performing contributor who is a primary point of contact for assigned national accounts. This role will:

  • Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
  • Perform in-person and/or virtual sales calls to make presentations, quote prices, and close sales.
  • Develop and implement account plans and strategies to achieve revenue and growth targets.
  • Work closely with the executive team to develop and implement long-term strategic plans.
  • Conduct market research and analysis to stay ahead of industry trends.
  • Recommend initiatives to enhance the company's position within national accounts.
  • Facilitate effective communication between internal teams and national accounts.
  • Collaborate with cross-functional teams to ensure seamless execution of account strategies.
  • Provide regular updates to leadership on account performance and market trends.
  • Make process and business decisions based on an understanding of the company and customer and industry practices, standards, and trends.
  • Perform high-quality analysis consistently.

Required qualifications include:

  • Bachelor's degree in a related field.
  • 4-6 years relevant experience OR equivalent combination of education and experience.
  • 2+ years' experience in account management or field sales.

Key competencies for this role include:

  • Strong negotiation and contract management skills.
  • Excellent communication, problem-solving, and organizational skills.
  • Strong presentation skills.
  • Able to multitask, prioritize, and manage time effectively.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient in using Microsoft Office Suite products.
  • Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
  • High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

We offer a competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include:

  • Company Match on 401k.
  • Employee Purchase Discount.
  • Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans, and their families. We are committed to an inclusive workplace and are a proud participant in diversity and inclusion initiatives.



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