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Vancouver, British Columbia, Canada PHSA Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Registration/Booking Clerk. In this role, you will be responsible for scheduling and booking patient appointments, managing patient demographics, and performing various administrative tasks.Key ResponsibilitiesScheduling and Booking: Utilize a computerized...
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Registration/Booking Coordinator, Respiratory Clinic
2 months ago
**Job Summary**
We are seeking a highly organized and detail-oriented Registration/Booking Clerk to join our team at the Respiratory Clinic. As a key member of our department, you will be responsible for scheduling and registering patients, managing referrals, and performing various administrative tasks.
**Key Responsibilities**
- Schedule and book patient appointments and follow-up appointments using a computerized scheduling system.
- Receive and register patients upon arrival, ensuring accurate and complete patient demographics and information.
- Perform referral functions, including data entry, paperwork processing, and scheduling new referrals based on established criteria.
- Provide exceptional customer service, responding to inquiries and requests for information, and greeting patients and families.
- Assemble and maintain client charts, utilizing appropriate forms and layout, and filing documentation.
- Maintain accurate records, performing data entry, collating information, and maintaining log sheets and patient statistics.
- Prepare and distribute various materials, such as correspondence, reports, and notices, using computerized word processing and spreadsheet software.
- Provide clerical support to the department, including booking meetings, following up on action items, and ordering office supplies.
- Prepare and submit expense claims, ensuring accurate coding and authorization.
**Requirements**
- Grade 12, plus two (2) years' recent experience, or an equivalent combination of education, training, and experience.
- Ability to keyboard 45 wpm and knowledge of medical terminology.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Physical ability to carry out the duties of the position.
- Commitment to developing knowledge and understanding of legislative obligations and provincial commitments.
**What We Offer**
- A comprehensive benefits package, including a municipal pension plan and psychological health and safety programs.
- Access to professional development opportunities, including in-house training programs and courses.
- A remote work-friendly environment, with flexible work options.
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.
**About Us**
PHSA is a provincial health services authority that plans, manages, and evaluates specialized health services. Our values reflect our commitment to excellence and include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, and Serve with purpose.
