Client Services Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented Client Services Administrator to support our client service and operations department. This is a 6-month temporary position.
Key Responsibilities- Prepare service work orders, process subcontractor invoices, and verify customer pricing for materials and labor.
- Finalize work orders for data accuracy, status, and proper customer PO information.
- Update and verify D365 service alerts for client pricing and other client-specific information.
- Review technician notes to ensure materials billed to clients match materials used.
- Support client services and operational departments, assist with presentations, and prepare customer-facing documents.
- Follow D365 company and department procedures.
- Coordinate with Client Service Representatives and operational leadership to assist customers with billing and invoice revisions.
- Represent the company in a professional manner to maximize client satisfaction.
- Be available to work outside of normal business hours.
- Work in compliance with the company's policies and procedures, including safety protocols.
- Maintain and protect assigned company assets.
- Accurately maintain written records, submitted on time and complete.
- High School Diploma or GED.
- 1 year of experience with general administrative duties in an office environment.
- 1 year of experience in customer service.
- Basic accounting and accounts receivable knowledge.
- Proficiency with Microsoft Office and computerized business systems.
- Excellent keyboarding skills.
- Ability to work in a high-volume atmosphere.
- Ability to solve practical problems and work under minimal supervision.
- Ability to organize workload and multitask under deadlines.
- Excellent interpersonal skills, including customer service skills.
- Ability to write simple correspondence and present information.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to function as an effective team member.
- Ability to adapt to changing environments.
- Must be able to communicate effectively and perform occasional reaching and lifting of light office objects.
- Position requires use of computer, keyboard, and phone.
Pay Rate: $19 - $23/hour DOE
Paladin Technologies is a premier North American complex systems integrator for building technology solutions. We are an equal opportunity employer and consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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