Reservation manager
1 week ago
Located in the heart of Montreal, the Marriott Château Champlain is a 36-floor hotel with 614 rooms, 13 suites, and 25 meeting rooms. As a key member of the hotel management team, you will be responsible for all aspects of the reservations department, interacting directly with customers and employees to provide prompt, quality, and efficient service.
Main responsibilities:
- Manage the reservations department, including planning, training, support, and performance.
- Demonstrate leadership and provide exceptional customer service to internal and external customers.
- Optimize operational and tactical procedures to improve efficiency and productivity.
- Manage all requests from the convention service team regarding group needs.
- Create and manage blocks and packages.
- Assist the Revenue Manager with related tasks.
As a dynamic work environment, the duties and responsibilities of the position will be modified as required.
Advantages:
- Workplace close to public transit.
- Group insurance plan and employee assistance program.
- Employer participation in pension plan.
- Meals provided in employee cafeteria.
- Reduced rates at Tidan and Marriott hotels.
- Opportunities for professional development and career advancement within Tidan and Marriott.
- Referral program.
Skills required:
- At least 5 years' experience in the hotel industry in a similar position.
- Ability to work in a team.
- Proficiency in office software.
- Analytical mind.
- Knowledge of e-commerce and social media.
- Knowledge of software used by Marriott (MARSHA, Empower, FSPMS, HPP, One Yield), an asset.
Other qualifications:
- Excellent oral and written communication skills with attention to detail.
- Passion for revenue management and results orientation.
- Ability to work effectively in a multi-tasking environment while managing time optimally.
- Adaptability, creativity, and decision-making and problem-solving skills, with strong integrity and willingness to learn.
Languages: Bilingualism (French-English) is required for this position, as we serve an international clientele.
Why this role is a great opportunity:
We believe in teamwork and are committed to creating a high-performance team, whether through training or by strengthening team relationships. We admire our employees who challenge themselves professionally, and we support them in their achievements.
-
Reservation Manager
5 days ago
Montreal, Quebec, Canada Montréal Marriott Château Champlain Full timeHotel Reservation ManagerMontréal Marriott Château Champlain is seeking a skilled Hotel Reservation Manager to join our team. As a key member of our hotel management team, you will be responsible for managing all aspects of the reservations department, including planning, training, support, and performance.Main Responsibilities:Manage the reservations...
-
Reservation Manager
6 days ago
Montreal, Quebec, Canada Montréal Marriott Château Champlain Full timeHotel Reservation ManagerMontréal Marriott Château Champlain is seeking a skilled Hotel Reservation Manager to join our team. As a key member of our hotel management team, you will be responsible for managing all aspects of the reservations department, including planning, training, support, and performance.Main Responsibilities:Manage the reservations...
-
Reservation Manager
5 days ago
Montreal, Quebec, Canada Montréal Marriott Château Champlain Full timeHotel Reservation ManagerMontréal Marriott Château Champlain is seeking a skilled Hotel Reservation Manager to join our team. As a key member of our hotel management team, you will be responsible for managing all aspects of the reservations department, including planning, training, support, and performance.Main Responsibilities:Manage the reservations...
-
Reservation Manager
2 weeks ago
Montreal, Quebec, Canada Accor Hotels Full timeAccommodation Sales and Revenue Generation SpecialistWe are a global hospitality leader, and we welcome you as you are. Our company culture is built on the values of inclusivity, growth, and purpose. We believe that work should bring joy and fulfillment to your life, and we strive to create an environment where you can explore your passions and reach your...
-
Reservation Manager
2 weeks ago
Montreal, Quebec, Canada Accor Hotels Full timeAccommodation Sales and Revenue Generation SpecialistWe are a global hospitality leader, and we welcome you as you are. Our company culture is built on the values of inclusivity, growth, and purpose. We believe that work should bring joy and fulfillment to your life, and we strive to create an environment where you can explore your passions and reach your...
-
Revenue & Reservations Manager
14 hours ago
Montreal, Quebec, Canada Hôtel Bonaventure Full timeRevenue Manager & Reservations Manager Hotel Bonaventure, a distinguished full-service hotel, is seeking a skilled and driven Revenue Manager to lead our Reservations Department. This role requires a blend of analytical expertise and leadership skills to oversee both revenue optimization and the efficiency of the reservations team. The ideal candidate will...
-
Hotel Reservation Manager
2 weeks ago
Montreal, Quebec, Canada Tidan Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Hotel Reservation Manager to join our team at Tidan Inc. As a key member of our hotel management team, you will be responsible for overseeing all aspects of the reservations department, including planning, training, support, and performance.Key ResponsibilitiesManage the Reservations Department:...
-
Hotel Reservation Manager
2 weeks ago
Montreal, Quebec, Canada Tidan Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Hotel Reservation Manager to join our team at Tidan Inc. As a key member of our hotel management team, you will be responsible for overseeing all aspects of the reservations department, including planning, training, support, and performance.Key ResponsibilitiesManage the Reservations Department:...
-
Hotel Reservations Manager
3 weeks ago
Montreal, Quebec, Canada Montréal Marriott Château Champlain Full timeJob SummaryWe are seeking a highly skilled and experienced Hotel Reservations Manager to join our team at Montréal Marriott Château Champlain. As a key member of our hotel management team, you will be responsible for leading the reservations department and providing exceptional customer service to our guests.Main ResponsibilitiesDepartment Leadership:...
-
Hotel Reservations Manager
3 weeks ago
Montreal, Quebec, Canada Montréal Marriott Château Champlain Full timeJob SummaryWe are seeking a highly skilled and experienced Hotel Reservations Manager to join our team at Montréal Marriott Château Champlain. As a key member of our hotel management team, you will be responsible for leading the reservations department and providing exceptional customer service to our guests.Main ResponsibilitiesDepartment Leadership:...
-
Hotel Reservations Manager
3 weeks ago
Montreal, Quebec, Canada Montréal Marriott Château Champlain Full timeJob SummaryWe are seeking a highly skilled and experienced Hotel Reservations Manager to join our team at Montréal Marriott Château Champlain. As a key member of our hotel management team, you will be responsible for leading the reservations department and providing exceptional customer service to our guests.Main ResponsibilitiesDepartment Leadership:...
-
Reservation Sales Manager
5 days ago
Montreal, Quebec, Canada Accor Hotels Full timeJob Title: Reservation Sales ManagerWe are seeking a skilled Reservation Sales Manager to join our team at Accor Hotels. As a key member of our sales team, you will be responsible for identifying new business opportunities and driving revenue growth for our properties.Key Responsibilities:Conduct market research to stay up-to-date on industry trends and...
-
Reservation Sales Manager
5 days ago
Montreal, Quebec, Canada Accor Hotels Full timeJob Title: Reservation Sales ManagerWe are seeking a skilled Reservation Sales Manager to join our team at Accor Hotels. As a key member of our sales team, you will be responsible for identifying new business opportunities and driving revenue growth for our properties.Key Responsibilities:Conduct market research to stay up-to-date on industry trends and...
-
Hotel Reservations Manager
2 weeks ago
Montreal, Quebec, Canada Montréal Marriott Château Champlain Full timeAbout the RoleThe Montréal Marriott Château Champlain is seeking a highly skilled and experienced Hotel Reservations Manager to join our dynamic team. As a key member of our hotel management team, you will be responsible for leading the reservations department and playing a crucial role in driving revenue growth.Main ResponsibilitiesManage the reservations...
-
Hotel Reservations Manager
2 weeks ago
Montreal, Quebec, Canada Montréal Marriott Château Champlain Full timeAbout the RoleThe Montréal Marriott Château Champlain is seeking a highly skilled and experienced Hotel Reservations Manager to join our dynamic team. As a key member of our hotel management team, you will be responsible for leading the reservations department and playing a crucial role in driving revenue growth.Main ResponsibilitiesManage the reservations...
-
Revenue Manager
13 hours ago
Montreal, Quebec, Canada Hôtel Bonaventure Full timeAbout Hôtel BonaventureHôtel Bonaventure, a distinguished full-service hotel, reigns over the vibrant heart of downtown Montreal, elegantly occupying the top two floors of Place Bonaventure. Celebrated for our sophisticated accommodations amidst an awe-inspiring rooftop oasis, we feature an unparalleled conference center with 34 adaptable rooms,...
-
Revenue Manager
21 minutes ago
Montreal, Quebec, Canada Hôtel Bonaventure Full timeAbout Hôtel BonaventureHôtel Bonaventure, a distinguished full-service hotel, reigns over the vibrant heart of downtown Montreal, elegantly occupying the top two floors of Place Bonaventure. Celebrated for our sophisticated accommodations amidst an awe-inspiring rooftop oasis, we feature an unparalleled conference center with 34 adaptable rooms,...
-
Reservations and Communications Specialist
1 month ago
Montreal, Quebec, Canada Four Seasons Hotels and Resorts Full timeCompany Overview:Four Seasons is a prestigious global hospitality brand recognized for its commitment to delivering outstanding guest experiences. Our team is devoted to crafting memorable moments and providing exceptional service at every interaction.Position:Reservations & Communications SpecialistDivision: RoomsDepartment: COREReports to: CORE...
-
Reservations and Communications Specialist
1 month ago
Montreal, Quebec, Canada Four Seasons Hotels and Resorts Full timeCompany Overview:Four Seasons is a premier global luxury hospitality brand recognized for delivering outstanding guest experiences. Our commitment to excellence drives our team members to provide exceptional service at every interaction.Position:Reservations & Communications SpecialistDivision: RoomsDepartment: COREReports to: CORE ManagerStatus:...
-
Reservations and Communications Agent
2 weeks ago
Montreal, Quebec, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team of dedicated professionals is committed to delivering unforgettable moments for our guests, residents, and partners.About the Role:We are...