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Reservation Manager

2 months ago

Montreal, Quebec, Canada Montréal Marriott Château Champlain Full time
Hotel Reservation Manager

Montréal Marriott Château Champlain is seeking a skilled Hotel Reservation Manager to join our team. As a key member of our hotel management team, you will be responsible for managing all aspects of the reservations department, including planning, training, support, and performance.

Main Responsibilities:

  • Manage the reservations department, including planning, training, support, and performance.
  • Demonstrate leadership and provide prompt, quality, and efficient service to internal and external customers.
  • Optimize operational and tactical procedures to improve efficiency and productivity.
  • Manage all requests from the convention service team regarding group needs.
  • Create and manage blocks and packages.
  • Assist the Revenue Manager with related tasks.

Requirements:

  • At least 5 years' experience in the hotel industry in a similar position.
  • Ability to work in a team and provide excellent oral and written communication skills.
  • Proficiency in office software and analytical mind.
  • Knowledge of e-commerce and social media, as well as software used by Marriott (MARSHA, Empower, FSPMS, HPP, One Yield).

Why Work with Us:

Montréal Marriott Château Champlain offers a dynamic work environment with opportunities for professional development and career advancement. We provide a competitive salary, group insurance, and employee assistance program. Our employees have access to healthcare professionals 24/7 and enjoy personal days and vacations scheduled according to the department and hotel where they work. A bonus is also provided via our referral program.