Senior Director, Practice Optimization
5 days ago
Job Title: Strategic Operations Leader
About the Role:
We are seeking a highly skilled and experienced Strategic Operations Leader to join our team at Dentalcorp. As a key member of our leadership team, you will be responsible for developing and executing innovative strategies to optimize practice performance, drive growth, and enhance productivity across our network.
Key Responsibilities:
- Develop and execute robust strategies that support the company's overarching goals, collaborating with senior leadership to identify and leverage opportunities for growth, efficiency improvements, and competitive advantage.
- Analyze and refine operational processes and workflows to uncover opportunities for optimization and efficiency enhancements, creating and implementing initiatives to streamline operations, reduce costs, and elevate productivity.
- Be responsible for integrating labor management strategies, delivering actionable insights to drive improved labor performance, and implementing best practices to maximize labor efficiency and effectiveness.
- Oversee the development and implementation of performance metrics and KPIs to monitor and enhance business performance across various functions and departments, presenting insightful and regular reporting to senior leadership on key metrics and business outcomes.
- Utilize advanced analytics and forecasting techniques to predict future trends and performance, developing sophisticated models and scenarios to support strategic planning and decision-making.
- Collaborate closely with Operations, Finance, Marketing, and Product Development teams to align operational and strategic objectives, sharing insights and driving coordinated actions to ensure organizational success.
- Provide coaching, mentorship, and professional development opportunities for your team, supporting their growth through on-the-job training, arranging appropriate educational resources, and delivering timely feedback.
- Build strong relationships with stakeholders, demonstrating emotional intelligence and persuasive communication skills to drive collaboration and achieve shared goals.
- Stay updated on the latest trends and advancements in data analytics and technology, evaluating and implementing new tools to enhance the efficiency and effectiveness of analytics processes.
- Work closely with field teams and practices to execute optimization plans effectively across the network, ensuring seamless implementation and alignment with strategic objectives.
Requirements:
- A Bachelor's degree in Business, Economics, Mathematics, Statistics, or a related field is required; an advanced degree such as an MBA or MS is highly preferred.
- A minimum of 5 years of experience in leadership roles within analytics, operations, or strategy, ideally in fast-paced and dynamic environments, with demonstrated success in managing complex projects and leading teams effectively.
- Exceptional analytical skills with a deep understanding of data analysis, statistical modeling, and quantitative methods, proven ability to transform complex data into meaningful insights that drive decision-making.
- Demonstrated ability to translate data into compelling narratives and actionable insights, with a proven track record of using data to inform strategy and influence stakeholders.
- Advanced skills in data visualization tools such as Tableau, and a strong command of advanced analytics tools and techniques, with experience with other data manipulation and analysis software a plus.
- Outstanding communication and presentation skills, with the capability to convey complex concepts clearly and persuasively to non-technical audiences, experience in crafting and delivering presentations that drive action and align with strategic goals.
- A strategic mindset with the ability to think critically and identify opportunities, proven experience in driving strategic initiatives and making data-driven recommendations that align with organizational objectives.
- Experience successfully partnering across multiple sites or locations to drive strategic practice optimization initiatives and ensure cohesive execution of plans, demonstrated ability to navigate and align diverse teams and stakeholders towards common goals in a healthcare or retail organization.
About Dentalcorp:
Dentalcorp is Canada's largest and fastest-growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. We acquire leading dental practices, uniting our network in a common goal: to be Canada's most trusted healthcare network. Leveraging our industry-leading technology, know-how, and scale, we offer professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
What We Offer:
We recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.
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