Inside / Counter Sales Representative
1 week ago
Inside/Counter Sales Representative (Plumbing & HVAC) role involves selling products, providing customer service, and collaborating with internal and external departments to handle purchase orders and provide technical support.
Noble is a leading supplier of plumbing, HVAC, and industrial products, committed to delivering exceptional customer experiences and value-added service.
Responsibilities:
- Sell Plumbing and HVAC products to assigned and potential customers
- Answer all Plumbing and HVAC requests and provide product quotation and technical support
- Create tender project quotes, review specs, get prices, keep quote logs, and follow up with vendors/customers
- Prepare, submit, receive approvals, purchase non-stocks, and oversee order progression of equipment
- Collaborate with the branch team to close sales and provide excellent customer service
- Provide direct sales service and product line information to customers, ensuring their needs are satisfied
- Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping buyers load orders
- Evaluate customer needs and upsell product where appropriate to maximize sales
- Perform other related branch duties to support business needs
Qualifications:
- Superior customer service skills
- Well-organized, able to multitask, and work well under pressure
- Strong written and oral communication skills
- Excellent presentation ability
- Knowledge of, or willingness to learn, technical and advanced skills
Nice to Have:
- Previous experience in Plumbing/HVAC sales and/or customer service
- Technical Plumbing/HVAC knowledge
- Experience using Trend, Word, Excel, and Outlook
About Noble:
Noble has grown from a plumbing supplier to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection. We offer an incredible assortment of leading brands and are committed to delivering exceptional customer experiences and value-added service.
We value diversity and strive to make everyone feel included and respected. Noble is an Equal Opportunity Employer, committed to the principles and practices of employment equity.
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