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HR Operations Specialist

2 months ago

Burnaby, British Columbia, Canada Specsavers Full time
About the Role

We are seeking a highly organized and detail-oriented People Operations Coordinator to join our team at Specsavers. As a key member of our Human Resources department, you will play a pivotal role in supporting the smooth execution of HR operations, ensuring the effective management of payroll, recruitment, and administrative tasks.

Key Responsibilities
  • Payroll Administration
    • Assist in providing accurate and timely payroll information for efficient processing
    • Maintain and update payroll records in collaboration with the payroll team, ensuring compliance with company policies and federal and provincial regulations
    • Support the resolution of payroll discrepancies by collecting and analyzing information, and working closely with the payroll team to ensure timely and accurate payroll
    • Assist in the preparation of payroll reports and audits, ensuring accuracy and completeness of payroll data
    • Act as a point of contact for employee payroll inquiries, providing prompt and accurate information, and escalating issues to the payroll team as required
    • Provide first-level support for queries related to the time & attendance system
  • Recruitment Administration
    • Assist Managers/Partners with the onboarding process for new joiners in line with established procedures, including coordinating inductions and maintaining associated materials
    • Support Managers/Partners by ensuring they have the necessary tools and information throughout the recruitment process, including interview guides and screening candidate resumes
    • Facilitate the onboarding process for new hires, including preparing offer letters and ensuring all new hire paperwork is completed and entered into the HRIS
    • Organize and facilitate induction sessions for new colleagues, ensuring a smooth transition into the organization
  • People Operations Administration
    • Maintain accurate and up-to-date colleague data across all systems, including creating and maintaining employee files, updating SuccessFactors, and undertaking basic reporting
    • Provide complete, timely, and accurate employee information to the payroll and benefits team to ensure efficient payroll processing
    • Respond to queries by email, Microsoft Teams, and PeopleHub tickets
    • Draft standard written correspondence, such as verification of employment letters
    • Manage employee leaves, ensuring accurate tracking of leave balances, compliance with policies, and coordination with payroll for timely adjustments
    Requirements
    • Previous HR administration experience, preferably in a multi-province and/or global organization
    • Proven strong administration skills with high attention to detail
    • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
    • Demonstrated ability to display discretion and confidentiality in dealing with sensitive employee data and matters
    • Proficiency in Microsoft Office and HRIS systems
    • Strong communication skills (written and oral) with the ability to interact with all levels of the business
    • Positive, professional, and friendly team player
    • Strong history of applying continuous improvement concepts and tools
    What We Offer
    • Generous vacation allotment and 1 paid volunteer day
    • 1 extra paid day off and an eyecare voucher on your birthday
    • RRSP matching
    • Quarterly performance bonus
    • Healthcare spending account
    • Health and dental benefits effective on your first day
    • Team and company social events
    Our Hybrid Work Model

We thrive on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect, and excel in our vibrant environment.

Equal Opportunity Employer

We are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.