Administrative Assistant
4 weeks ago
Workplace: 1610 Sherbrooke St W, Montreal, Quebec H3H 1E1
Status: Full-time
Salary: Starting from 55,000$ based on experience
Reporting to the Property Manager, the administrative assistant / receptionist is responsible for providing efficient and accurate administrative support in the building's administrative operations. You will ensure smooth functioning of daily operations and provide excellent service to residents. You will play a key role in the effective management of residential property and resident satisfaction. Your precise administrative support and ability to handle resident inquiries will contribute to maintaining a harmonious and welcoming residential environment.
Responsibilities:
- Welcome and direct visitors, residents, and suppliers in a professional and courteous manner.
- Conduct visits of rental premises.
- Manage phone calls, take messages, and relay them to the appropriate parties.
- Address resident inquiries and resolve common property management issues.
- Follow up on resident requests and ensure they are handled efficiently and in a timely manner.
- Perform general administrative tasks such as mail management, drafting correspondence, data entry, and maintaining files.
- Organize and maintain resident records, including lease agreements, registration forms, and documents related to repairs and claims.
- Assist in coordinating maintenance activities and repairs with suppliers and contractors.
- Oversee renovation work for rental spaces.
- Prepare and distribute internal and external communications, such as meeting notices, newsletters, and resident notices.
- Assist in budget preparation, expense management, and rent collection.
- Adhere to company procedures and policies regarding information confidentiality and security.
Requirements:
- Excellent verbal and written communication skills.
- Ability to multitask while maintaining a high level of accuracy and organization.
- Strong customer orientation and ability to tactfully and diplomatically resolve issues.
- Good understanding of basic principles of residential property management.
- Proficiency in common computer tools and software such as spreadsheets, databases, and word processing software.
- Ability to work independently and as part of a team.
- Discretion and respect for the confidentiality of information.
- A car for visiting other locations owned by the group is an asset.
Benefits:
- Group insurance after three months
- Five (5) personal days annually
- Three (3) weeks of vacation
- Discounts at Tidan hotels in North America
Who we are:
Tidan Hospitality and Real Estate Group is a dynamic organization in real estate and hospitality, headquartered in Montreal, Quebec, Canada. Since its founders purchased their first property in 1970, Tidan has assembled an extensive and diversified portfolio of self-managed income-generating properties in Canada and the United States. The portfolio includes office buildings, retail spaces, industrial properties, residential buildings, as well as a group of affiliated hotels and one of the largest indoor tennis facilities in North America. Tidan has proudly applied its combined expertise in the hospitality and construction sectors to the renovation of the prestigious Mount Stephen residence in Montreal's famous Golden Square Mile. To learn more about Tidan, visit our website:
DEP(Diplome d'etudes professionnelle)
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