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Bilingual Sales Account Manager

3 months ago

BasSaintLaurent, Canada Grainger Businesses Full time
Account Manager Position at a Leading Industrial Distributor

As a top industrial distributor with operations across North America, Japan, and the United Kingdom, our mission is to Keep The World Working by serving over 4.5 million customers worldwide. Through our innovative technology and strong customer relationships, we are dedicated to delivering value, fostering a positive culture for our team, and achieving robust financial results.

At our inclusive workplace, you'll have the opportunity to learn, develop, and contribute to keeping businesses operational and their employees safe. As a Great Place to Work-CertifiedTM company, we are seeking enthusiastic individuals to join our team and uphold our industry leadership over the next century.

Proficiency in both English and French is essential for this role, as it involves supporting and collaborating with team members from all Canadian provinces.

Position Summary:

Account Managers play a key role in driving sales growth within a specific geographic area or market segment. They are responsible for managing approximately 40-45 accounts generating around $2M in annual revenue. Utilizing Grainger's Customer Relationship Management (CRM) system, Salesforce, is a crucial part of their daily operations, with direct reporting to the District Sales Manager.

Job Responsibilities (You Will):
  • Understand customer objectives and promptly adapt to evolving needs
  • Utilize market insights and available resources to respond swiftly to changes in customer requirements
  • Supervise managed inventory activities to enhance customer relationships, expand contacts, and drive sales growth
  • Leverage Grainger's Value Proposition to offer solutions that boost profitable sales
  • Develop strategies to penetrate key accounts, including conducting regular business reviews to maximize sales opportunities
Education/Experience (You Have):
  • Minimum of 2 years of direct outside sales experience (or equivalent inside sales or marketing background)
  • Proficiency in sales forecasting, opportunity management, and customer planning
  • Regular travel to visit customers within the assigned market, at least once a month, or more frequently as needed
  • Disciplined approach to processes, with the ability to align planning goals with revenue generation strategies
  • Skilled in utilizing sales techniques to address customer objections and determine suitable solutions
  • High School diploma or GED (Post Secondary education desirable)

The role may involve on-site visits to customers, requiring adherence to safety regulations, including the use of personal protective equipment (PPE) as dictated by health and safety legislation. Specific requirements, such as wearing a hard hat, safety boots, and complying with facial hair guidelines to facilitate PPE use, will be detailed during the recruitment process.

Some customers enforce alcohol and drug screening policies for visiting contractors and vendors. You may be required to comply with these procedures as necessary to access certain sites.

Rewards and Benefits:

Our comprehensive programs offer flexibility and choice to meet individual needs. Explore some of the benefits available to you at Grainger (benefits may vary based on hours worked):

  • Medical, dental, vision, and prescription drug coverage
  • Generous paid time off (PTO) and up to 12 company holidays annually (based on home province)
  • Life insurance, including coverage for spouses and dependents
  • Employee Family Assistance Program for support with various concerns
  • Retirement savings plans to help secure your financial future
  • Assistance for educational and professional membership fees
  • Employee discounts, perks, and more
Diversity, Equity, and Inclusion Statement

We welcome all candidates to apply, even if your background does not perfectly align with the requirements of this role, as you may still be a suitable fit. Our goal is to foster an inclusive environment where everyone can be themselves, learn, grow, and be acknowledged and rewarded for their contributions.

All external candidates must undergo pre-employment background checks. Internal candidates transitioning from non-driving to driving roles are also subject to background screenings.

Grainger is committed to providing an Equal Opportunity Workplace. We evaluate all applicants based on merit, without discrimination based on race, religion, gender, sexual orientation, nationality, age, or disability. Accommodations are available upon request.