Current jobs related to Coordinator, Membership - Vancouver, British Columbia - Vancouver Aquarium Careers
-
Membership Coordinator
3 weeks ago
Vancouver, British Columbia, Canada The Arbutus Club Full timeMembership CoordinatorThe Arbutus Club is seeking a detail-oriented and customer-focused Membership Coordinator to join our team. As the primary point of contact for member inquiries, you will provide timely and accurate responses, ensuring a positive experience for members and guests.The ideal candidate will be flexible, well-spoken, organized, and possess...
-
Membership Coordinator
4 weeks ago
Vancouver, British Columbia, Canada The Arbutus Club Full timeMembership AdministratorThe Arbutus Club is a prestigious private family club in Vancouver, dedicated to providing a happy and safe work environment. We value our members and strive to deliver exceptional service.As the Membership Administrator, you will be the primary point of contact for member inquiries, providing timely and accurate responses. You will...
-
Membership Coordinator
4 weeks ago
Vancouver, British Columbia, Canada The Arbutus Club Full timeMembership AdministratorThe Arbutus Club is a prestigious private family club in Vancouver, dedicated to providing a happy and safe work environment. We value our members and strive to deliver exceptional service.As the Membership Administrator, you will be the primary point of contact for member inquiries, providing timely and accurate responses. You will...
-
Membership Coordinator
1 month ago
Vancouver, British Columbia, Canada The Arbutus Club Full timeMembership AdministratorThe Arbutus Club is a prestigious private family club in Vancouver, committed to providing a happy and safe work environment. We value flexibility, strong communication skills, and a customer-focused approach.As the Membership Administrator, you will be the primary point of contact for member inquiries, providing timely and accurate...
-
Membership Coordinator
1 month ago
Vancouver, British Columbia, Canada The Arbutus Club Full timeMembership AdministratorThe Arbutus Club is a prestigious private family club in Vancouver, committed to providing a happy and safe work environment. We value flexibility, strong communication skills, and a customer-focused approach.As the Membership Administrator, you will be the primary point of contact for member inquiries, providing timely and accurate...
-
Membership Coordinator
3 weeks ago
Vancouver, British Columbia, Canada The Arbutus Club Full timeMembership AdministratorAbout the RoleThe Arbutus Club is seeking a detail-oriented and customer-focused Membership Administrator to join our team. As the point of contact for member inquiries, you will provide timely correspondence and a notable experience for members and guests.Key Responsibilities Respond to member inquiries regarding their accounts in a...
-
Membership Coordinator
3 weeks ago
Vancouver, British Columbia, Canada The Arbutus Club Full timeMembership AdministratorThe Arbutus Club is a renowned institution in Vancouver, committed to providing a welcoming and safe work environment for its employees. Our motto, 'Putting Families First,' reflects our dedication to creating a positive experience for our members and guests.As the Membership Administrator, you will serve as the primary point of...
-
Membership Coordinator
2 weeks ago
Vancouver, British Columbia, Canada The Arbutus Club Full timeMembership AdministratorThe Arbutus Club is a renowned private family club in Canada, dedicated to providing exceptional customer service and a welcoming environment for its members.As the Membership Administrator, you will be the primary point of contact for member inquiries, ensuring timely and accurate responses to their questions and concerns.You will be...
-
Administrative Coordinator
3 weeks ago
Vancouver, British Columbia, Canada Squamish Nation Full timeAbout the OpportunityWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our Membership Department. This role will provide essential administrative support to the Membership Manager and the Electoral Commission, ensuring the smooth operation of our processes and fostering transparent communication and collaboration across...
-
Administrative Coordinator
4 weeks ago
Vancouver, British Columbia, Canada Squamish Nation Full timeAbout the OpportunityThe Squamish Nation is seeking a highly organized and detail-oriented Administrative Coordinator to join our Membership Department. As a key member of our team, you will provide essential administrative support to the Membership Manager and the Electoral Commission, ensuring the smooth operation of our processes and fostering transparent...
-
Administrative Coordinator
4 weeks ago
Vancouver, British Columbia, Canada Squamish Nation Full timeAbout the OpportunityThe Squamish Nation is seeking a highly organized and detail-oriented Administrative Coordinator to join our Membership Department. As a key member of our team, you will provide essential administrative support to the Membership Manager and the Electoral Commission, ensuring the smooth operation of our processes and fostering transparent...
-
West Vancouver, British Columbia, Canada First Nations Health Authority Full timeAbout the Role:The Senior Administrative Coordinator, Member Services, is responsible for all aspects of FNHDA Membership, including processing new Member applications, supporting and retaining Health Director Members, coordinating membership inquiries and engagement, training logistics, and maintaining the FNHDA Members Portal.About You:You will have a...
-
Community Program Coordinator
3 weeks ago
Vancouver, British Columbia, Canada Atira Women's Resource Society Full time $53,380 - $57,460Program OverviewAtira Women's Resource Society is seeking a Community Kitchen Coordinator to join our team at Bridge Housing for Women – Vancouver Eastside. This part-time (indeterminate) position offers a competitive hourly rate of $26.69 - $28.73, plus a generous leave, benefits, and pension package.Key ResponsibilitiesCoordinate community kitchen...
-
West Vancouver, British Columbia, Canada First Nations Health Authority Full timeAbout UsThe First Nations Health Authority is a leading health organization that partners with BC First Nations to improve health outcomes. We are committed to respecting diversity and promoting a holistic First Nations Perspective on Health & Wellness.Job Title: Senior Administrative Coordinator, Member ServicesWe are seeking a highly skilled and...
-
West Vancouver, British Columbia, Canada First Nations Health Authority Full timeAbout UsThe First Nations Health Authority is a leading health organization that partners with BC First Nations to improve health outcomes. We are committed to respecting diversity and promoting a holistic First Nations Perspective on Health & Wellness.Job Title: Senior Administrative Coordinator, Member ServicesWe are seeking a highly skilled and...
-
Manufacturing Coordinator
7 days ago
Vancouver, British Columbia, Canada Core Energy Recovery Solutions Inc.] Full timeOverviewThis role is responsible for coordinating manufacturing operations at our physical location. We promote equal employment opportunities for all applicants, including those with disabilities, newcomers, and refugees.Key ResponsibilitiesWork must be completed at our site, with no option for remote work. Key tasks include:Supporting persons with...
-
West Vancouver, British Columbia, Canada First Nations Health Authority Full timeAbout UsThe First Nations Health Authority is a leading health organization that partners with BC First Nations to improve health outcomes. We are committed to respecting diversity and promoting a holistic First Nations Perspective on Health & Wellness.Job Title: Senior Administrative Coordinator, Member ServicesWe are seeking a highly skilled and...
-
West Vancouver, British Columbia, Canada First Nations Health Authority Full timeAbout UsThe First Nations Health Authority is a leading health organization that partners with BC First Nations to improve health outcomes. We are committed to respecting diversity and promoting a holistic First Nations Perspective on Health & Wellness.Job Title: Senior Administrative Coordinator, Member ServicesWe are seeking a highly skilled and...
-
Senior Administrative Coordinator
7 days ago
West Vancouver, British Columbia, Canada First Nations Health Authority Full timeAbout the RoleThe First Nations Health Authority is seeking a detail-oriented and organized Senior Administrative Coordinator to join our team. As the primary point of contact for Health Director inquiries, you will be responsible for processing new member applications, supporting the retention of Health Director members, and coordinating activities related...
-
Sleep Clinic Coordinator
1 month ago
Vancouver, British Columbia, Canada Snore MD Full time $4Unlock Your Potential as a Clinical Coordinator at Snore MDSnore MD is a world-class sleep clinic on a mission to change lives for good. We're seeking highly qualified individuals to join our team as Clinical Coordinators in our North Vancouver clinic.Key Responsibilities:Triage patient referrals and coordinate bookingsCommunicate and report with allied...
Coordinator, Membership
2 months ago
Seeking a Membership Sales and Guest Experience Associate to join the Vancouver Aquarium team, responsible for promoting membership sales and delivering exceptional guest experiences.
The Vancouver Aquarium is a world-renowned institution dedicated to bringing families closer together and creating lasting memories. Our Core Values – exceeding guest expectations, serving others, creating emotional connections, and constantly improving – guide our actions and decisions.
Key Responsibilities:
- Manage membership data and processes to ensure accuracy and integrity, and process new and renewed memberships in a timely manner.
- Lead and implement membership sales campaigns, collaborating with multiple departments and stakeholders to overcome challenges and provide frontline support.
- Develop and implement membership sales initiatives, including direct in-person sales and upgrading daily admission ticket holders to members.
- Collaborate with internal departments to create engaging activities and programs for members, enhancing the overall membership experience.
- Implement efficient processes for selling and processing memberships, as well as redeeming Gift of Membership Certificates.
- Provide exceptional guest experiences by assisting with lost and found requests, directions, services, show times, and general Aquarium information at the Guest Services Desk.
- Promote membership sales and train Guest Experience Associates on upsell techniques.
- Support Admissions and Guest Services with membership-related issues and concerns.
- Assist the Guest Experience team during busy periods, handling cash and providing refunds according to established protocols.
- Find creative ways to promote membership throughout the Aquarium.
- Engage with current members, troubleshooting requests and answering questions about membership.
- Work closely with the Admissions team to ensure proper training on member programs is in place and delivered daily.
- Maintain regular communications with the Guest Experience team regarding membership and provide membership training for new associates.
- Order supplies, such as membership cards and forms, as needed.
- Respond promptly to guest inquiries and requests via phone and email.
- Assist with daily operations at the Guest Services Desk and Admissions as required.
- Support Supervisors/Managers in handling customer service opportunities and conducting opening and mid-day inspection rounds.
- Partner with the Manager, Guest Experience to develop new initiatives and improve the Membership program.
Consistently improving the Vancouver Aquarium and its processes by:
- Familiarizing yourself with Safety and Emergency protocols related to guests and employees.
- Aiding in Emergency protocol as needed.
- Maintaining organizational safety standards.
Qualifications:
Education and Experience:
- Post-secondary degree or diploma in tourism, hospitality, business, retail, or related field.
- 1-3 years of related experience, including supervisory and cash handling experience.
- Understanding of retail business systems (POS) and processes as it applies to a public facility.
Skills:
- Strong diplomatic and communication skills (verbal and written).
- Enthusiastic, creative, flexible, and energetic with excellent customer service experience.
- Ability to work with diverse demographics and personalities.
- Resourceful and skilled in meeting priorities and adapting to unexpected situations.
- Self-motivated and able to work well under minimal supervision.
- Excellent computer skills, including Microsoft Office: MS Word, MS Excel, MS PowerPoint, and MS Outlook.
Working Conditions:
- Shared office environment.
- Ability to stand and walk for extended periods of time at Admissions or in public galleries.
- Occasional interaction with difficult guests or situations.
- Flexibility and availability in schedule required during the week, including evenings, weekends, and holidays.
- High degree of interaction with others.
Pay Range: $20-$30/hour
