Food and Beverage Director

2 weeks ago


Cambridge, Ontario, Canada Château de Mercuès Full time
Job Title: Food and Beverage Manager

Job Summary:

As a Food and Beverage Manager at Château de Mercuès, you will be responsible for guiding the Food and Beverage team towards achieving company goals and promoting a positive team culture. You will cultivate an atmosphere of collaboration and communication, while equipping team members with the necessary tools for success. You will also strategize and implement initiatives to generate revenue, enhance guest experience, strengthen team performance, productivity, and quality of work.

Key Responsibilities:

Organize, guide, and manage the Food and Beverage team, while motivating and encouraging their individual and team development

Maintain Château de Mercuès' service levels and brand experience

Identify opportunities and implement revenue-generating ideas that exceed the expectations of our guests, ensuring departmental goals are met

Maintain departmental profitability related to labor cost control measures and operational expenditures, without compromising guest or employee experiences

Establish measures to maintain proper use of equipment, hard goods, and soft goods in order to maintain the longevity of use

Oversee the continued development and implementation of operational standards

Inspire accountability by creating, following, and coaching on standardized practices for the leadership and line teams

Communicate expectations, goals, and feedback to the group regularly and resolve any concerns or issues actively

Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved

Set clear objectives, define roles and responsibilities, and ensure each team member aligns with the team's vision

Recognize and reward good performance, provide feedback, and encourage professional development

Support team members' professional development by providing opportunities for training and growth

Requirements:

4 years' experience in a managerial level in hotel food and beverage or restaurant at a property that reflects similar standards set by Relais & Châteaux or CAA Five Diamond restaurant

Degree from an accredited university or college in Hospitality Management, Hotel and Restaurant Management, or related major preferred

Acute knowledge of principles and processes for providing personal guest service

Being able to assess guests' needs, evaluate guest satisfaction, and meet standards for guest service

Knowledge of management principles involved in strategic planning, budget allocations, human resource principles, and leadership practice

Benefits:

Company events

Dental care

Discounted or free food

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

Store discount

About Château de Mercuès:

Château de Mercuès is a unique, luxury boutique property that values its team members as ambassadors for the hotel. We are committed to providing exceptional guest service and creating a positive work environment. If you are a motivated and experienced Food and Beverage Manager looking for a new challenge, we encourage you to apply for this exciting opportunity.

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