Senior Instructional Designer

4 weeks ago

Canada, CA Talent - Workforce Transformation Full time

ROLE DESCRIPTION

Talent is a Canadian company on a mission to help people make actionable and meaningful workforce transformation decisions. Founded in 2020, Talent has evolved its offerings to focus on three lines of business: Skills Intelligence, Skills-Verified Courses, and Assessments. By 2026, Talent will be Canada’s leading skills intelligence organization, working with employers in regulated industries to transform their workforce.


We are looking for an exceptional Senior Instructional Designer to join our high-performing Product Team


The Senior Instructional Designer is responsible for supporting the planning, research, development, and revision of course microcredential content as part of our growing product team at TALENT. Reporting to the Director, Learning and Assessment, the SID also collaborates with the Operations team, Marketing Manager and other stakeholders to ensure that our learning experiences are of the highest quality, aligned to best practices, and ensure our customers develop the skills and competencies they need to secure and maintain meaningful employment.



DUTIES AND RESPONSIBILITIES

Duties and responsibilities include, but are not limited to the following:

  • Support the Product team to develop, execute, and maintain Talent’s product design and development standard operating procedures and policies, including Talent’s continuous improvement processes
  • Effectively deploy Talent’s model of co-design with Subject Matter Experts ensuring service excellence at all times
  • Lead in sourcing, hiring, and managing Subject Matter Experts for various projects
  • Support the development of policies and guidelines for customer (learner) success
  • Contribute to the training and support of Talent’s team of Skills Coaches so that they are well equipped to support learners
  • Work closely with the Senior Instructional Designer to incorporate innovative technologies, tools, and processes to increase productivity and quality.
  • Collaborate with other Talent functions to ensure the success of all client engagements



REQUIREMENTS, KNOWLEDGE, SKILLS AND ABILITIES

  • Minimum of 10 years experience, preferably in the Education, EdTech or Commercial Training Services sectors
  • Certificate in Adult Training and Development and/or equivalent (preferred)
  • 5+ years of management experience leading others to achieve organizational goals and objectives
  • Experience in developing and effectively managing departmental and/or functional budgets considered an asset
  • At least 5 years recent experience working in various multimedia tools and education technologies such as Articulate Rise, Articulate Storyline, infographics, video editing, voice overs etc.
  • Experience with backward design, problem-based learning, and skill competencies an asset
  • Experience working with a variety of LMS platforms, and strong knowledge of pedagogical best practices
  • Experience with accessibility and universal design for instruction; familiarity with AODA and WCAG standards for web development and content compliance
  • Knowledge of micro-credentials and digital badges considered an asset
  • Minimum 10 years of experience liaising between internal teams (i.e., product teams, sales teams) and external stakeholders (e.g. learners or technology users).
  • Comfort in dealing with ambiguity in a startup environment combined with a desire and the skills to create an agile structure and systems that will enable the company to scale rapidly.
  • Strong interpersonal skills and the ability to build relationships with colleagues, clients and customers will be critical for success in this role.
  • Advanced knowledge and experience with a range of enterprise software applications, ideally from both MS and Google environments.
  • Ability to work independently and with professional discretion under minimal supervision, prioritizing and multitasking as needed.



OTHER REQUIREMENTS

Talent is currently, and may remain, a location independent company offering employees the opportunity to work remotely but with the expectation of potential occasional travel to client and partner locations as required (within North America). Travel expectations no more than 10% annually.



OUR COMMITMENT TO YOU

We offer you;

  • The opportunity to positively impact the lives and economic well being of the global workforce.
  • Opportunities to learn daily through assignments, and collaborate with experts across the ecosystem we will be building together.
  • Ongoing coaching and support for your professional development.
  • A fun and fast paced working environment that has you energized and ready to tackle the following week with enthusiasm
  • The opportunity to join our enterprise at the very beginning of its story and to help write many of its chapters in collaboration with our growing team.



Eligibility criteria:

You must be a Canadian citizen, permanent resident or a protected person as defined by the Immigration and Refugee Protection Act 2 and be legally entitled to work in Canada.

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