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Learning and Development Manager
2 months ago
Summary:
As our Team Lead – Learning & Development, you'll be the driving force behind our internal learning academy, empowering our 300+ strong practice and tech teams. You'll design, develop, and deliver engaging learning programs that directly contribute to individual and organizational growth. Your leadership will foster a culture of continuous learning and development across our company.
Key Responsibilities:
Learning Strategy & Program Design:
- Develop a comprehensive L&D strategy aligned with our business goals and talent needs.
- Design and implement engaging learning programs that cover systems training, process optimization, and essential soft skills.
- Continuously assess and enhance the effectiveness of our learning programs through data-driven insights.
Training Delivery & Facilitation:
- Lead the delivery of training modules, utilizing various methods (e.g., workshops, e-learning, blended learning) to maximize engagement and knowledge retention.
- Coach and mentor L&D team members to refine their facilitation skills and ensure consistent delivery quality.
Leadership Development:
- Partner with leaders across the organization to identify and address leadership development needs.
- Design and deliver leadership development programs that build critical skills and cultivate a strong leadership pipeline.
- Provide individual coaching and mentorship to high-potential employees.
Performance & Impact Measurement:
- Establish clear metrics to measure the impact of learning and development initiatives on individual and team performance.
- Analyze data to identify trends, areas for improvement, and opportunities for optimization.
- Regularly report on the progress and impact of L&D programs to senior leadership.
Qualifications:
- Proven Experience: 5+ years of experience in a Learning & Development role, with a track record of building and implementing successful training programs.
- Leadership: 2+ years of experience leading and mentoring a team, fostering a collaborative and high-performing environment.
- Instructional Design Expertise: Demonstrated proficiency in instructional design principles and methodologies, with a focus on creating engaging and effective learning experiences.
- Data-Driven Mindset: Strong analytical skills and experience using data to measure the impact of L&D initiatives and inform decision-making.
