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Senior Training and Courseware Development Lead

2 months ago

Canada, CA LeverageTek IT Solutions Full time

LeverageTek is actively seeking a Senior Training and Courseware Development Lead for a 4-month contract with its Ontario/Nova Scotia-based customer.


Work Location

Remote


Key Tasks

  • Development of an overarching education and training strategy to support the project and ensures sustainability following completion of the project
  • Development and execution of the Project Training Plan including:
  • In collaboration with the Project Leads, finalize and identify the learning requirements and training needs to ‘close the gap’ between current practices and future state workflow requirements. Determine to which degree existing user skills and capabilities fulfill overall requirements. Identify the learning needs
  • Identify gap areas that need to be addressed in the training program
  • Create the Project role-based training course outline based on the outputs of the design phase, including optimized processes and future state workflows. A blended learning approach is to be utilized that will include e-Learning modules, instructor-led face-to-face training (Zoom™ or In-Person), hands-on training scenarios and job-aids
  • Curriculum development defining the courses to be developed including learning objectives, delivery methods, level of effort required and course owners
  • Oversight of the development of education/training materials including training scenarios, job aides and eLearning modules to be hosted on the LMS System
  • In collaboration with the Project Leads, recruit and oversee the preparation of training resources including the identification of SMEs, Super Users, role-based trainers and eLearning Content Developers
  • Development and execution of the Training Schedule that supports the coordination of large-volume training and includes training schedules, delivery details, technology (virtual classroom), and overall logistics planning
  • In collaboration with Information Systems and Information Technology ensure readiness of the (a) training environment and (b) role-based account creation and permission levels related to the AlayaCare Cloud application
  • Evaluation of training sessions and effectiveness through monitoring student course evaluations, attendance and maintaining performance measurement metrics
  • Develop the strategy and approach to providing training and support after go-live and the identification of how continuous education will be approached, including:
  • Evaluation of how best to situate the training function, roles and responsibilities for sustainability of the transformation
  • Sustainability of the training and process to evergreen it
  • Evaluating end-user capability
  • On-boarding of new staff
  • Tracking areas that require adjustment or additional support
  • Transition the Learning and Education program to internal resources which would include a transition plan and knowledge transfer


Key Qualifications

  • 10 years of recent experience in systems education and training for medium to large-scale healthcare digital transformations
  • Experience as Lead Trainer (covering the key responsibilities listed above) of five or more successful healthcare technology application projects in an environment with >500 staff is a requirement
  • Proven experience planning, developing, designing and maintaining standards of e-learning and curriculum development specific to e-health records software


Qualifications

  • Proven experience in instructional design with experience in e-learning content development and knowledge of related authoring tools
  • Clinical experience or an understanding of clinical work is required
  • Experience in facilitating and conducting traditional & virtual learning methods
  • Cognizant of the principles of adult education and their application in systems training


Assets

  • Post-Secondary Education in systems education, adult education and/or clinical education
  • Clinical education experience
  • Clinical experience or an understanding of clinical work is required. Experience in the community/homecare setting


About LeverageTek IT Solutions

Thank you for taking the time to apply Since our company’s inception in March 2003, LeverageTek IT Solutions has worked resolutely to become one of the industry’s most recognized and trusted suppliers of technology staffing and business consulting services. With hundreds of successful engagements to our credit with many of Canada’s leading public and private sector organizations, we are the experts in identifying, deploying, and supporting IT and business talent on a contract, contract-to-hire, and permanent basis. We work with customers across all sectors including academia, aerospace, aviation, finance, government, health care, high tech, military, not-for-profit, and more.

Our responsive service and ability to deliver the right fit, on time and within budget, typically leads to repeat engagements and a long-standing relationship.

Accessibility accommodations are available upon request.